Job Description

Salary
Grade D
Contract type
Permanent
Hours
Full Time
Location
Poole, Dorset, England
Closing Date
02-07-2025
Reference
19818
Documents (please view all documents)
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Internal vacancy
The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time. If this position is not filled internally it may be re-advertised openly. #LI-DNI
About the role
We are looking for an experienced Network Engineer to join our IT team based in Poole, which is responsible for the day-to-day support and operation all the RNLI's voice and data networks across the UK, Republic of Ireland, Isle of Man and Channel Islands.
This role will involve the diagnosis and troubleshooting of issues spanning several systems, using a variety of toolsets, and require you to engage and collaborate with our vendors.
The organisation has embarked on a number of IT projects which will see a major refresh of its network infrastructure, so this is a particularly exciting and challenging time to get involved, use your existing skills, continue your learning and personal development and really launch your career.
About you
As a Network Engineer you'll already have started a career in networking, be familiar with IP networking and hardware such as switches and routers, and have a systematic, methodical approach to problem solving. As this is a customer facing position, a positive attitude & excellent verbal and written communication skills are essential.
You will have:

• Evidence of familiarity with basic network equipment and the fundamentals of network infrastructure, such as hubs, switches, access points, cabling, and an understanding of TCP/IP.
• Microsoft Office experience including Word, Excel, Visio and Teams.
• Evidence of experience in a customer support, service-level based environment and able to demonstrate application of principles of ITIL.
• Knowledge of cloud infrastructure (Amazon Web Services, Azure) would be beneficial.

Due to the business-critical nature of some of the systems you will be required to work outside normal business hours from time to time and participate in an on-call rota.
The successful applicant will be qualified to at least A Level or BTEC in a relevant subject area and be a Cisco Certified Network Associate (CCNA) or evidence of knowledge to CCNA standard and working towards sitting the exam.
As some travel may be necessary a driving licence is required.
Safeguarding
The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.