Job Description

Salary

The starting salary will be from 28,031 per annum, on Grade D, depending on qualifications and experience.

Contractual hours

36.5

Package

Generous holiday allowances, flexible working, pension scheme.

Job category/type

IT and Digital

Date posted

06/10/2025

Job reference

R41308

IT Services

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This new full - time post is available from 01/11/2025 - 31/10/2026 on a fixed term basis to cover a secondment. This position could be an opportunity for an internal secondment, with approval from your current line manager.

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

The university is developing a new ten-year strategy where digital ways of working will be central to delivering our vision and goals. The digital transformation will impact profoundly on our workplace design, the skills we develop, the way our students learn, and the way we work and collaborate, and we want to ensure that this transformation has our staff and students at its heart. We are investing in digital technology and skills development to strengthen our education, research, and partnerships, and to meet the needs of our community.

IT Services & Digital is central to all of this, and we are looking for people to join us who want to be part of this major transformation and part of changing the way we work and the way our students learn.

Why our staff love working here

Flexible working opportunities 39 days annual leave(including bank holidays) Actively inclusive organisation ensuring equality and fairness for all Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy Multiple wellbeing and health initiatives for staff Onsite gyms on all of our campus' and a cycle to work scheme Sustainability and the environment being at the heart of what we do Beautiful campus environment when working from either Exeter or Penryn Inspiring research that really makes a difference to the world

The team

The Network team manage a combination of hosted, wired and wireless, and high performance networks that are used to deliver IT services. The team monitor the performance and availability of the network environment to ensure it is able to meet user demand and reduce the risk of unplanned outages.

The role

We are looking for a Network Engineer to join our team on a fixed term basis to cover a period of secondment. The main purpose of the role is to provide a customer focussed enquiry, administrative and support service to the Network team including assisting in the monitoring and maintaining the University's IT network services and associated hardware and software, to ensure the uninterrupted provisioning of operational services.

You will assist in the routine monitoring and analysis of network performance including tuning, load balancing, and preventative maintenance to ensure the network performance is able to meet user demand to reduce the risk of unplanned outages and will act as a point of contact for network services support, encouraging users to follow standard procedures and processes, and promote self-service opportunities.

As part of the role you will implement a varied range of standard technical and operational support including investigating sometimes complex and non-routine network problems, installing upgrades and patches, back-up and recovery, and managing access to the network. You will also assist in the identification of risks and opportunities for improvement of network services, support new ways of working, training others as required.

About you

We are looking for someone who has:

Experience of working on projects or network development initiatives. Experience of working within teams, evidencing ability in building beneficial working relationships Demonstrated experience in applying standard methods of analysis, recognising trends and patterns, and highlighting issues and opportunities. Proactive personal and professional development including completion of mandatory training, skills courses and specialist training. Experience of providing advice and guidance for others on specific tasks, issues or activities; and delivering in house training where appropriate.

Please ensure you read the and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research - Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Further information

For further information, please contact Simon May S.R.May@exeter.ac.uk

This role may be subject to additional background screening.