Job Description

Why this job matters
The role is is a senior designer within the IP Networks team which is responsible for the design of networks supporting both our broadband services and specialist services for media and broadcast companies, as well as supporting BT's Consumer TV services. This role is the overall design authority for CDN solutions across BT's, EE's and Plusnet's broadband and mobile services and the distribution of our BT TV and Sport content across all ISPs. The role holder is responsible for complex design and working with wider BT teams to create new products and services, maintain and improve customer experience, simplify and consolidate our CDN functions and deliver strategic transformation using cloud technologies and agile methodologies..You will also be expected to share your expertise and learning with other teams, offering consultancy tospread transformational "wins" within your team to other teams in the organization.
What you'll be doing

• Delivers resolutions to problems that tend to be complex, cross-domain or of high impact to customers.
• Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working.
• Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain.
• Provides technical quality assurance over work of other engineers through matrix team structure.
• Creates and implements technical solutions for a domain or cross domains / portfolios of work within a specific technology area autonomously,understanding how solutions impact systemsvinternally and/or externally and assessing impact of change.
• Designs, tests and deploys CDN solutions for BT's own TV and third party content, including software development and additional innovative capabilities.
• Operates as a technical expert within multiplesquads and tribes, acting as a design authority whilst supporting squads and enabling increase pace in delivery.
• Develops design patterns across CDN and associated domains

Skills you'll need

• Systems thinking - You provide technical expertise to evaluate the impacts and links between structure, people, process and technology. You think through the whole systems context, new perspectives and insight before taking on projects.
• Technology design - You partner with the business to understand and analyze user requirements and inform the architecture design for software, systems and networks.
• Technology excellence - You build and apply insight about emerging technology to develop and deliver new digital solutions. You break complex information down into understandable language.
• Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.
• Proven the ability to develop complex solution designs, creating innovative solutions to new problems, including the introduction of cutting edge technologies for the first time and spanning multiple domains in a critical service provider environment.
• Expertise across a range of disciplines including software development, IP networking, cloud/server infrastructure, broadband, mobile and TV distribution technologies. Able to develop both end-to-end solution designs and detailed designs for specific CDN/edge compute capabilities.
• Knowledge and experience of on-premise and public cloud deployments.
• Commercial acumen including appreciation of capital and operational budgets and ability to develop effective business cases.
• Strong communication skills and proven ability to influence others across the business to agree
• solutions which deliver excellent customer experience and margin for BT.
• Knowledge of TCP/IP protocol stack, including RADIUS and SNMP
• Software experience (Python, Ansible, Git, Podman/Docker, VMs, CICD pipelines)
• Networking fundamentals (BGP, Vlans, IP addressing)
• Presentation of ideas to external audience
• We use these technologies: Java, Python, UNIX Shell scripting, Maven, Docker, Git, Jenkins, Ansible, HashiCorp orchestration products, Grafana, Kafka, Redis, Atlassian suite, Kubernetes, OpenStack

Experience you'll need

• Taught your team how to do their roles more effectively
• Aligned project plans and objectives with BT strategy and values
• Made decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables).
• Been a spokesperson for others on issues of integrity
• To suit the needs of a customer, colleague or client; moved outside of expected process or practice
• Actively participated in strategy setting sessions
• Showcased expertise on a project or a specific piece of work or led a project outside of the core areas of your expertise
• Collaborated on a new project with a recognised expert
• Experience of leading design communities in complex carrier/service provider/web scale networks.
• Experience of agile ways of working, for example as a squad member, scrum master or product owner.
• Experience of supporting RFPs, Vendor Selection and business case development.
• Experience of project management and/or solution architecture.
• PREFERABLE: Roadmap, architecture or budget setting experience.

Benefits
At BT, we entertain, educate and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity

• Tailored training and development opportunities to continue to build your career
• 10% on target bonus
• 25 days' annual leave (not including bank holidays), increasing with service
• Life Assurance
• Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
• Direct Share scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
• Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks

Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required