Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
We offer excellent benefits, including:
? Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
? Defined benefit pension scheme.
? 75% subsidy on rail and underground season tickets.
? Up to 75% off leisure travel for you and your family (subject to terms and conditions)
?? Interest-free travel loan for train and car park season tickets.
? Discounts at stations with your Network Rail pass.
? Flexible/hybrid working arrangements.
?? Volunteer leave to make a positive impact.
? Healthcare Scheme, GymPass discounts, Cycle to work plus more.
? We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Brief Description
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.
Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded. You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years!
About the role (External)
As Network Rail invests in new technology, the ability to carry out tasks remotely without having to go trackside is increasing.
You will be part of a 24x7 team based in Doncaster, working three shifts per week for a total of 35 hours.
The role involves monitoring various alarm systems looking for issues that could affect train running across Great Britain.
No two days are the same with issues arising from failed equipment, the weather, vandalism, etc.
You will diagnose and assess impact before working with various resolver teams to get passenger and freight trains running normally again as quickly as possible.
Some of your activities will include:

• Review of 'Service Reports' for service affecting failures to check the railway circuits at risk or failed
• Complete GSMR coverage reports for Radio Base Station / Repeaters to provide to Route Control Managers to assist with train running
• Monitor Legacy Transmission systems for alarms
• Monitor voice network and remotely connect to Telephone Exchanges
• Point of contact for technical escalations for field staff
• And also to liase with Technical Support teams if required
• Liasing with 3rd Partys (BT, Colt, Zetron, ATOS etc) to pass safety critical incident for resolution
• Speak to field engineers who wish to book onto Telecoms sites to maintain site security

You will receive technical and professional training which will help you develop in this role and, for those wanting to, will also provide other opportunities to progress within Network Rail in the future.
What essential skills and experiences are required?

• Experience in one or both of transmission & GSM network management.
• Working knowledge & understanding of SDH, PDH and DWDM networks
• Practical experience of fault finding and fault resolution of transmission networks including synchronisation and protection.
• Practical experience of managing planned maintenance & network interruptions.
• Telecoms qualifications through degree or experience.

How to apply (External)
Vacancy Type: Full-time, This role is shift based including nights, weekends, and Bank Holidays. You will work 3 x 11:40 shifts per week.
Duration: Permanent
Location: Doncaster Carolina Court ; Please only apply for this role if you are able to be present in our Doncaster Office
Closing date: 25th September 2025
Band & Salary: Band 5, Band 5, 34,000 to 36,000 depending on experience + 15% shift allowance.
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on Diversity & Inclusion at Network Rail,
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.

Skills Required