Network Operations Analyst
Job Description
Day to day support.
Contribute to Root Cause Analysis for customer/internal outages and recommend resolutions.
Provide support to other technical teams.
Project / task delivery
+ New installs and platform refresh / redesign (Data Center & Enterprise).
+ Turn up services to third parties (CDN, Extranet services, VPN's).
+ Infrastructure hygiene (code upgrades, EOL hardware replacement).
Understanding of Palo Alto and F5 load balancer from implementation & operation.
Contribute to continuous service improvement.
+ Network Automation.
+ Service reviews.
+ Document infrastructure procedures for internal support.
+ Update design documentation for internal and customer support.
+ Work with and refine enterprise monitoring solutions to ensure levels of monitoring and alerts are maintained.
Review new monitoring tools and Network practices.
Implement BAU changes in accordance with change management process (break fix, moves, adds & changes).
Ad Hoc requirements.
+ Attend Data Centers and remote sites when required to carry out maintenance.
+ Network audits.
+ Pre and post power maintenance support.
+ Other.
Ensure smooth handover of Network issues between regions.
Participate in Monday to Friday shift pattern.
+ 07:00-15:00 GMT
+ 11:00-19:00 GMT
* On-Call support duties including weekends (24x7 rota).
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Job Detail
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Job IdJD3715084
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned