Job Description

Description

Coleg Sir Gar and Coleg Ceredigion are at the forefront of digital transformation in Further and Higher Education -- and we're looking for a talented

Network Systems Administrator

to join our forward-thinking IT team.

At

Coleg Sir Gar and Coleg Ceredigion

, we don't just keep the network running -- we drive innovation, enable learning, and connect communities across West Wales. Our IT infrastructure spans seven campuses with a 10 Gbps backbone network, cutting-edge cloud integration, and a fully virtualised environment.

As a

Network Systems Administrator

, you'll be at the centre of this digital ecosystem -- designing, developing, and safeguarding the systems that keep our staff and students connected, secure, and inspired. If you're a hands-on problem solver who thrives on challenge, creativity, and technology, this is your opportunity to make a real impact.

Key Responsibilities

Provide 3rd line quality support for both hardware and software for College staff, students and associated organizations to identify and fix software, hardware and internet related faults quickly and efficiently To accurately log all problems/requests on the college helpdesk system Take responsibility for managing helpdesk calls, resolution of faults and the implementation of any requests for change To take ownership of user problems and be pro-active when dealing with user issues To take responsibility for conducting internal and external network, server, applications, device vulnerabilities, web and mobile technology vulnerability scans and security reviews Design, development, programming, and unit testing of software applications and systems fitting within an overall architecture ensuring system reliability, stability, response time, scalability, security, and ease of maintenance Develop and support custom scripts to automate systems administration tasks including server and data backups, server log monitoring and testing and deployment of applications Installation, configuration and support new hardware and software applications To undertake continuous monitoring and development of the college network infrastructure To undertake daily maintenance and problem resolution, operating system patches, software upgrades, and routine hardware configuration Stay current with the latest technologies and security trends, making recommendations for future upgrades. Creation and maintenance of system documentation and specifications Assist in transition of newly developed applications to support staff To continually develop the college network and systems to enhance the experience of staff and students To ensure the Computer Services department has an adequate disaster recovery and cyber security plan, which includes the testing of processes and procedures To design, develop and integrate the current and new college systems Provide technical expertise, advice and guidance on all aspects of design and technology within your remit Responsible for the physical installation, racking, cabling, and configuration of server and network hardware, ensuring secure, organised, and reliable data centre environments. Performs hands-on setup, testing, documentation, and maintenance of infrastructure equipment while following industry safety and best-practice standards.

Skills Knowledge and Expertise

Essential Criteria:

Academic qualifications may include BTEC HNC/HND in an IT related subject and/or Professional qualifications in Microsoft/Microfocus or Linux environments. Relevant experience and practical knowledge of IT at work Experience of network and system management applications and tools Experience of liaising with 3rd party hardware and software suppliers Knowledge of current trends in cyber security and experience implementing security measures Solid understanding of networking concepts including TCP/IP, LAN/WAN, routing and switching, wireless networking, and network security Solid understanding of installing, configuring and supporting server operating systems including Linux and Windows Proven experience of installing software applications and automating the process Demonstrable knowledge and experience in problem, error and knowledge management analysis, resolution and delivery techniques Experience of support and wired and wireless network infrastructure Analytical approach when solving problems Ability to problem solve, either alone or within a team High degree of self-motivation Diplomacy and tact Excellent customer support skills Excellent Telephone Manner 'Hands on' approach and willingness to learn new skills Has a committed, positive approach to colleagues and Clients. Shows enthusiasm for all tasks and responsibilities and promotes a positive image of the Computer Services department Shows initiative for new technologies and able to apply logic and good problem solving skills when faced with new problems Able to demonstrate initiative when faced with complicated problems/scenarios Able to plan, schedule and monitor own work to meet the requirements of the customers

Desirable Criteria:

Fluency in Welsh Experience of the BGP routing protocol Experience of Identity management systems Experience of managed a virtual infrastructure Ability to understand, update and write command line scripts using PHP and bash

Welsh Language Requirements:

Welsh Oracy (Listening/Speaking) -

Level 0/1 Desirable

Welsh Literacy (Writing/Reading) -

Level 0/1 Desirable

(See detailed language descriptions attached)

Persons are welcome to apply for posts in Welsh and applications made in Welsh will not be treated less favourably than an application made in English.

Benefits

You will receive 28 days holiday, plus bank holidays and five closure days which totals at 41 days holiday per year. You also receive an additional 4 days after 5 years service. Extremely generous pension scheme with employer contributions of 20%. Award-winning professional learning and development programme. Cycle to work scheme Free on-site car parking Online and instore retail discounts

About Coleg Sir Gar and Coleg Ceredigion

Coleg Sir Gar was created in 1985 and became a corporate institution in 1993. In 2013 it became Coleg Sir Gar Ltd, a company within the University of Wales: Trinity Saint David Group, and part of a regional Dual Sector University. The College has an annual turnover of over 35m and employs around 800 staff.



Coleg Ceredigion was created in 1985 and became a corporate institution in 1993. The college merged with the University of Wales Trinity Saint David as a subsidiary company in 2014. The college has an annual turnover of 6m and employs around 180 staff.


The College is based in South West Wales and has seven main campuses at Llanelli (Graig), Carmarthen (Pibwrlwyd and Jobs Well), Ammanford, Llandeilo (Gelli Aur), Aberystwyth and Cardigan. The College is also home to Carmarthen School of Art which has its origins dating back to 1854.

Inspiring Learners

Fulfilling Potential

Achieving Excellence

Equality, Diversity & Inclusion

At Coleg Sir Gar & Coleg Ceredigion, we inspire learners to fulfil potential and achieve excellence. To do this, we need the best employees to continue our culture of respect, unity and professionalism. We are proud to be an Equal Opportunity Employer and therefore welcome applications from all backgrounds and areas of the community to the college.



Visit our dedicated page to find out more.

Disability Confident

Coleg Sir Gar and Coleg Ceredigion are proud to be a disability confident employer. As a result, we ensure our recruitment process is fully inclusive and accessible to all, communicate and promote all opportunities, anticipating and providing reasonable adjustments, support existing employees who acquire a disability or long term health condition to stay in work, and offer an interview to disabled people who meet the minimum criteria for the job.