Job Description

We have an exciting opportunity for a Network Support Engineer to join our IT team here at Harrods. You will provide technical support for Harrod's Data Network across LAN, WAN, Wireless, Security and SDA environments

About the Role

The Network Support Engineer Implement, promote and enforce standards, safeguards, and procedures concerning the technical architecture of the Cisco Core Networking layer across multiple sites, WAN environment, while considering newer Software Defined technologies, Security layers and Load balancing environments using industry best practices.


You will also;

Review advances Networking and Security practises in line with PCI DSS Ensure adoption of Change Project Office standards and other governance practises across all areas Ensure maximum service availability and performance through proactive monitoring,
reporting and continuous improvement to service and processes
Implement security solutions and practices to deal with risks and threats on
environments within the remit of the role

About You

The ideal candidate will have previous experience in LAN & WAN - CCNP Level in Cisco technologies and demonstrable knowledge of Cisco Switching (Nexus 9K series, Nexus 7K series & Catalyst 9000 Series) VLAN, STP, VPC, QoS, Overlay technologies, Multicast. It is important that you have a strong understanding of NAC & role-based access control, configuring and deploying as well as strong Routing capabilities.


You will also have the following;

Previous experience in wireless networking and security layer. Good understanding of VPN technologies Good understanding of Cloud - Public/Private/Hybrid Clear communication skills both written and verbal Great attention to detail Ability to design best fit solutions

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.


At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods