Job Description

Ref

21176

Location

Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN

Working pattern

Monday to Friday 0900 - 1715

Salary

Competitive

Closing date

29/09/2025

Description

New Schemes Integration Administrator at Trinity Estates

Location - Hybrid/Hemel Hempstead

Working Hours - 0900 - 1715 Monday - Friday

Salary - Competitive

About Trinity Estates:

Trinity are one of the largest residential property management companies in England and Wales.



Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.



Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:


24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses.

:

The role of Customer Support Team Leader is responsible for providing leadership and mentoring to a team of Customer Support Advisors in order to deliver first-class customer service.



Key responsibilities and tasks include:


Integrate customers and developments into software systems and manage data workflows Liaise with internal teams, external clients, and customers to support the integration process Assist with budgets for new developments and attend meetings with Legal and New Schemes departments Maintain CRM systems, update reports, and issue accurate correspondence Manage workload, prioritise tasks, and support colleagues when required Drive process improvements, meet departmental targets, and ensure client satisfaction

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:


Proficient in Microsoft Office, especially Excel (data manipulation, VLOOKUP, pivot tables). Strong communicator with excellent written and verbal skills. Detail-oriented, numerate, responsible, and works with integrity. Self-motivated, methodical, calm under pressure, with strong prioritisation skills. Minimum 1 year's experience in finance and/or property management; GCSEs A-C in English & Maths (A-Level preferred). Proactive in developing skills and making sound, independent or collaborative decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.



For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.