Job Description

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Swindon Museums is seeking to appoint a motivated and dynamic New Media Marketing & Development Officer.


We're looking for an exceptional candidate with previous experience of leading marketing activity with an interest in the arts sector and museums and galleries. Creative and results driven you will have great communication and analytical skills with the ability to work within a team and to tight budgets.

Your next role

No two days are the same in this multi-layered and multi-faceted role. The successful candidate will work across two of the services Accredited venue (STEAM Museum of the Great Western Railway and Museum & Art Swindon) and will be both visitor focussed and commercially aware.


You will provide the highest quality marketing and development support to STEAM Museum and Museum & Art Swindon to help to meet the museums' objectives, increasing attendance and income generation at both venues, and helping to ensure we achieve optimum levels of customer satisfaction, enjoyment and retention.


You will lead on the development and implementation of marketing plans for STEAM Museum and Museum & Art Swindon taking account of different types of marketing including print and digital. You will also put together press releases and organise press calls, alongside private views for exhibitions


You will ensure that the museums' websites (using Wordpress and ModX) remain current and accurate, working with other team members on content. You'll also ensure engaging social media content is posted on our digital channels, looking to increase on-site visitors to our museums.


Together, our museums tell the stories of Swindon's place within our shared histories by investigating the lives of people from our past and our present. The museums hold important collections covering everything from archaeology to railway history to modern & contemporary British art. Our aims include:


Informing, educating, engaging, entertaining and inspiring all of our visitors, by making our collections available to them, now and in the future. Enriching the lives of the communities local to Swindon. Designing and delivering vibrant and relevant displays, exhibitions, activities, events and experiences which make a difference to people's lives.

We would love to hear from candidates inspired by this unique opportunity with the ambition, desire and experience to take our museum service and our organisational values forward.


You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our Rewards and Benefits offer for more details.


As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.


For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.


Please see our Vision and Values page for more details.


Please see our new Swindon Plan

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.


Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.


For further information about the role please Frances Yeo, Swindon Museums Manager on FEYeo@swindon.gov.uk


As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion


If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk