Job Description

Job Summary

We are seeking a compassionate and dedicated Night Accommodation & Support Worker to join our team in supporting young people within housing projects and within the community, to equip them with the skills to live independently.

Support will be provided across the area where needed, both accommodation and community based work, to assist those who are not housed but need comprehensive housing support to identify, secure and set up accommodation to achieve independent living, as well as improving their quality of life within each of the five outcomes:

Being healthy staying safe, enjoying and achieving, making a positive contribution and economic well-being.

This is a key role within the support team of our clients. The post holder will be working night shifts with some weekend and bank holiday cover where required.

You will be supporting young people outside of main working hours within housing projects and within the community across the area where needed. Therefore you will need a full uk driving license.

The post holder will be flexible and have experience in working with young people between the ages of 16 to 25 with complex needs in support of our client's 5 outcomes:

Being Healthy,

Staying safe,

Enjoying and achieving,

Making a positive Contribution,

Economic well-being.

The post is also responsible for Housing Management duties to ensure a holistic service for clients including administration, notification of repairs and maintenance, health and safety tasks and general support, ensuring the environment is welcoming and safe for clients and staff.

Duties

To work as part of a team to provide a safe and homely environment for young people in the evenings and at night. To arrange appropriate positive activities that help build relationships and positively engage residents such as cooking, board games, film nights, quizzes etc. To deliver targeted support (not care) as directed by the Team Leader, for example support completing a section of MOMO (tenancy accreditation programme). To work in a trauma-informed way and provide timely and appropriate interventions and signposting to best meet the needs of young people. To ensure young people are fully aware of and comply with the conditions of their placement e.g. licence agreement and house rules. To promote and develop meaningful user engagement within YMCA Brunel and externally as appropriate. To understand and implement YMCA Brunel's policies and procedures, including Safeguarding, to ma ximise young people's safety and minimise harm. To maintain accurate records in a timely manner including handovers, case notes, incident reports and safeguarding reports. To actively and practically ensure young people's living environments are appropriate, well maintained and maintenance of properties is reported and carried out to an agreed standard and timescale. To comply with Health & Safety requirements and to undertake health & safety checks as required. To ensure confidentiality of clients' information is maintained and that it is kept securely whether electronic or paper records. The information must be accurate, factual and up to date within organisational requirements. To use IT systems including Outlook, Microsoft Office, Inform and Salto and to support other sites with Salto queries. To undertake hours as part of a rota system including evenings, waking nights, weekends and bank holidays and provide cover across YMCA Brunel Group to ensure the effective delivery of services to young people when required and as directed by the Accommodation & Support Manager. To promote, maintain positive links and work effectively with other members of the YMCA staff team and external partners. To complete the staff induction programme and relevant mandatory training specified within agreed timescales and proactively contribute to team meetings/events with groups of colleagues, young people and partner agency staff and contribute to service development. To complete supervisions/annual appraisals with relevant manager through Zoom /Teams if not possible to be carried out in person To support the organisation to meet its agreed aims, objectives, outcomes, financial and performance targets as specified in its business plan and contacts. To undertake as requested any other appropriate duties, as may be required from time to time.

Skills

Experience in senior care or working within a care home setting is highly desirable. Strong knowledge of medical terminology and patient care practices. Ability to drive and possess a valid driving licence for transporting clients. Excellent communication skills, both verbal and written, to effectively interact with clients and their families. Empathy and patience when dealing with individuals facing physical or cognitive challenges. Familiarity with case management principles and practices is an advantage. Competence in meal preparation that meets dietary requirements for various health conditions.

Location -

Yeovil, Somerset

Hours -

37.5 hrs on a weekly rota

Salary -

32,673.00

This role offers an opportunity to make a significant difference in the lives of those you support while working within a rewarding environment that values compassion and professionalism.

YMCA is no longer able to offer sponsorship

Job Types: Full-time, Permanent

Pay: 32,673.00 per year

Benefits:

Childcare Company pension Cycle to work scheme Gym membership Health & wellbeing programme Sick pay
Schedule:

Night shift
Language:

Fluent English (preferred)
Licence/Certification:

Driving Licence and use of a car for work purposes (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person

Application deadline: 23/05/2025