Job Description

Job Ref:

LOC1208

Branch:

Loch Lomond Golf Club

Location:

Loch Lomond Golf Club, Alexandria

Salary/Benefits:

28412 gross per annum plus service charge and excellent benefits

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

4 on 4 off night shift pattern 12 hours 7.00pm - 7.00am

Hours per week:

Annualised hours, based on 40 hours per week

Posted date:

30/12/2025

Closing date:

01/02/2026

About us

Loch Lomond Golf Club is one of the world's finest private members golf clubs. It sits on the "bonnie bonnie banks" of Loch Lomond, amidst breathtaking scenery but within easy reach of Glasgow and Stirling. Our 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is a truly special place to develop your career - offering wonderful opportunities to learn and grow within a professional team.



Sitting at the heart of our estate is Rossdhu House, a Georgian mansion now home to the clubhouse, where breakfast lunch and dinner is served in our Spikes Bar or halfway house, or more formal dining in private spaces or at special events. The Club also boasts accommodation, with 53 individually designed suites spread across the clubhouse, and surrounding lodges and cottages. As well as world class golf, our Members and guests can also enjoy traditional outdoor pursuits, from boating on the loch, pheasant shooting and stalking as well as river and loch fishing and hill walking. Or for indoor relaxation our five-star spa set within a beautiful walled garden offers an extensive holistic treatment menu, thermal pools and a gym.



Some work here permanently to develop a career in golf and hospitality, some work only seasonally across the busy summer months, while others work part time and flexibly around personal commitments or studies. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to discussing shift patterns and contract types to suit your needs.

What's in it for you

We want all our team to feel appreciated for their hard work. As well as a competitive salary (we are proud to be a Living Wage Employer) you will have access to the following benefits whilst working with us at the Club:


Free employee meals Pension scheme Life assurance Enhanced holiday entitlement of 30 days rising with service Enhanced maternity, and paternity leave with service Cycle to Work Scheme Refer a friend bonus scheme Discounted winter gym membership available, as well as discounted spa treatments, golf, country pursuits, car valeting, floristry services and also on retail products Long service awards Vibrant social, charity and wellbeing events Employee Assistance Programme, offering lifestyle and wellbeing support and counselling via a confidential helpline We can also offer fully funded, work-based training and development which includes everything from apprenticeships, structured work experience and supported scholarships through to supervisory and management development programmes, specialist craft training, and formal qualifications up to HND and degree level

Scope of the Role

Reporting to the Night Manager, and working directly with a team of concierge/security our Night Auditor is responsible for supervising reception operations during nighttime hours, providing front desk services, acting as a key communicator across the operation and completing daily accounting reports. The role combines guest service with basic accounting and administrative duties to ensure a smooth transition between business days.

Your tasks will include the following:

Greet, check in, and check out members and guests



Co-ordinate transportation needs with night time concierge



Handle inquiries, requests, and feedback



Answer phone calls and manage reservations as needed



Balance and reconcile daily financial transactions



Prepare and distribute daily revenue and occupancy reports



Cash handling and auditing and posting room accommodation and additional charges accurately



Monitor security cameras, and co-ordinate fire and health and safety checks



Act as a key support to the emergency incident response should an unplanned evacuation be necessary



Ensure the reception areas is clean, organized, and ready for the next day

TO BE ELIGIBLE TO APPLY YOU WILL NEED:

Previous hospitality/customer service experience is essential (with hotel reception experience preferred)



Excellent numerical skills with strong attention to detail and accuracy



IT proficient



Strong communication and organisational skills



Current UK driving licence due to the spread out nature of our Club

Diversity Statement

We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees giving priority only to qualities and skills required for each role. We aim to provide meaningful employment, a warm and welcoming culture, excellent working conditions and all the assistance and adjustments we can.



If you need us to do anything to support you during the recruitment process (such as adjustments on how you apply, alternative formats of information, or adjustments to the assessment process itself), please let us know via recruitment@lochlomond.com and we will be happy to help.

About Us

Loch Lomond Golf Club sits beside the "bonnie bonnie banks" of Loch Lomond, amid the breath-taking scenery of Luss in the west of Scotland. Criss-crossed by streams, awash with marshes and cloaked in mature trees, the 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is ranked among the finest in the world for championship golf.