Job Description

Job Overview

We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night shift. This position involves managing front desk responsibilities, performing nightly audits, and providing exceptional guest services. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to multitask effectively in a fast-paced environment.

Duties

Conduct nightly audits of financial transactions and ensure accuracy in all accounting records. Manage check-ins and check-outs for guests during the night shift, providing outstanding customer service. Address guest inquiries and resolve any issues promptly and professionally. Maintain a clean and organised front desk area, ensuring all supplies are stocked.
*

Communicate effectively with other departments to ensure seamless operations throughout the hotel. Uphold the highest standards of phone etiquette when handling calls from guests or potential customers.

Requirements

Previous experience in a hotel or hospitality environment is preferred. Strong guest services skills with a focus on creating positive experiences for all visitors. . Excellent phone etiquette and communication skills are essential for effective guest interaction. Ability to work independently during night shifts while maintaining attention to detail and accuracy in tasks. Familiarity with hotel management software is an advantage but not mandatory as training will be provided.
Join our team and contribute to creating memorable experiences for our guests while ensuring efficient hotel operations during the night!

Job Type: Full-time

Work Location: In person

Expected start date: 22/06/2025