Job Description

Schedule: Monday - Sunday

Working hours: Between 9pm and 7am

Company Overview

One Port Street is so much more than beautiful apartments. It's a home in the heart of the city that our residents make their own. We're looking for our next Night Concierge to deliver a luxury, home-from-home experience for our residents whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards throughout their shift.

Role Responsibilities:

o An experienced customer service professional, well-versed in delivering premium experiences to residents & guests.

o Previous Concierge experience and experience of night working would be an advantage.

o We're not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.

o Our operations run seamlessly with the support of a variety of technology systems and software; our Night Concierge must be technologically astute.

o Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.

o Strong organisational and leadership qualities with an ability to remain calm under pressure.

o Adaptability, creativity & positivity.

o Resilience, with an ability to effectively navigate unexpected situations.

o Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

o Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Night Concierge is imperative to be available as required to ensure continuous service to residents.

N.B. All offers of employment are subject to satisfactory pre-employment screening, which will include verification of rights to work in the UK and employment history, as well as a Disclosure and Barring Service check.

Job Type: Full-time

Pay: 13.25 per hour

Expected hours: 40 per week

Work Location: In person