Job Description

Are you a proactive person and a good listener, looking for a schedule that offers unique flexibility in Bristol?

We are looking for people to join our dedicated team providing vital person centred support to people experiencing homelessness in a Level 1 accommodation setting in Speedwell Bristol.


Working as a Night Concierge You will be joining a busy service where you will:

Provide a first point of contact and safeguarding to clients at night. Be responsible for dealing with emergencies, undertaking regular health and safety checks on patrols and through monitoring the CCTV system. Report incidents or maintenance issues and communicate any concerns or events to the rest of the team. This is a lone-working night role, with support available through an on-call system to ensure guidance and assistance is always accessible when needed.

Typical schedule: A rolling night shift rota, including weekends and bank holidays, usually around 9pm-7.30am with 3-4 days off.

About you

This is a great role to learn about working in the charity sector, many of our specialist workers and managers developed a career after starting in Night Concierge roles.

You don't need loads of experience. Some time working or volunteering in a similar environment, and an understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial. You should have good communication and basic IT skills with the ability to keep records and follow procedures. The ability to stay alert and awake during your shift, and work independently. Using your initiative to remain calm to identify the appropriate action to take in various situations.

If you think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports people experiencing homelessness, we encourage you to apply!

How to apply

To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.


When you're ready to apply click the 'Apply Now' Button to submit your CV and Supporting Statement.

Closing date: 10 am on 6 January 2026

Interview and assessments on: 19 January 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.


At St Mungo's our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 - 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.


3 Thomas More Square, Tower Hill, London, E1W 1YW

Telephone: 02038566000