Job Description

Night Conference Assistant (110838-0925)

==============================================

Location
University of Warwick Campus, Coventry
Department
Warwick Conferences - Conference Operations
Position Type
Permanent
Salary
23,915 per annum (pro rata if part time)
About the Role

For informal enquiries, please contact Daniela Pardal (

Commercial Recruitment Consultant) at

daniela.pardal@warwick.ac.uk

Work Location

Please note that due to the nature of this role and business operation requirements, the successful applicant will be required to work the majority of their time on campus.

Are you looking for an exciting opportunity where you can showcase your organizational skills and passion for customer service? Join our team as a Night Conference Assistant at Warwick Conferences!


Working hours up to 36.5 hours per week.



About You
We are looking to recruit a Night Conference Assistant to work as part of the team to set and check meeting spaces are ready for customers in line with their requirements according to the booking system and function sheets. Ensuring all equipment (including audio-visual) is in full working order and servicing the meeting spaces during the evening and overnight is a key aspect of the role to ensure the high standards at Warwick Conferences are maintained.


This role is vital for ensuring our meeting spaces are ready for customers. You will be working as part of a team of both contracted and Unitemps Conference Assistants. You will be required to work any 5 days in 7 predominately during evenings and overnight. On occasion this may include shifts at various timings dependant on business needs.


You'll play a vital role in ensuring the smooth operation of our meeting spaces and be a point of contact for our customers, providing advice and assistance, ensuring any queries are dealt with professionally and in a timely manner. Your responsibilities will include setting up audio-visual and IT equipment according to customer requirements, troubleshooting any technical difficulties, and ensuring that rooms are arranged to meet specific needs. Attention to detail is key as you follow policies and procedures to maintain Warwick Conferences' exceptional standards. You'll handle radio calls, customer requests and telephone enquiries with efficiency and professionalism - always going the extra mile to meet their needs. Additionally, you'll contribute to the overall cleanliness and organisation of the meeting spaces, including storerooms and general tidiness.


In this role, you'll have the opportunity to utilise company vehicles for deliveries and equipment transportation. You'll also play a part in ensuring the security of the building and assisting with building closure procedures. To excel in this position, you should have excellent customer service and verbal communication skills. Experience using PCs and various applications is essential, and a willingness to stay updated on technical advances is highly valued. Attention to detail, the ability to follow policies and procedures, and flexibility in your work schedule are also important attributes. While knowledge of audio-visual equipment and possessing a full UK driving license are desirable, we also welcome applicants who meet the essential requirements and have a willingness to learn.


Join us at Warwick Conferences, where you'll be part of a dynamic team dedicated to providing exceptional conference experiences.

For details on the experience and skills required, please refer to the

About the Department
Warwick Conferences offers a range of world-class meeting and conferences facilities in a lively and attractive destination. We're proud to be part of the University of Warwick and located on its leafy green campus. An organisation that invests all its profits into social benefit - education for students, or world-leading research to improve lives globally.


Our mission is to ensure that every Warwick Conferences customer is entirely delighted by their experience with us. The role of our dedicated team is to create lasting, memorable events that achieve everything our customers hope for and more. We have endless stories of how our people go the extra mile every day for our customers. Constantly on the look-out for any improvement to make, taking personal pride in their work and supporting each other to deliver their very best. Our entire team works together to develop clever ideas to deliver a unique experience for delegates, for every client.



About the University
We are a world-leading research-intensive university founded in 1965. We are ranked

67th in the world

and

10th in the UK.

92% of our research is rated world-leading or internationally excellent.*


Find out more about us on our website.

QS World University Rankings 2024, Research Excellence Framework 2021


How to Apply

CLOSING DEADLINE: Monday 29th September 2025 at 23:55 (BST)

To apply, please click the following link: Uniperms | Night Conference Assistant

Interview Date:

To be confirmed

Start Date:

To be confirmed

Please note application forms must be submitted before the stated deadline - you will not be able to submit after 23:55 (even if you opened the form earlier). Only applications submitted via our official careers portal (warwick-careers.tal.net) will be considered.



What we Offer
We provide a comprehensive range of benefits, including:

An attractive pension scheme. 26 days holiday plus University Christmas closure. Generous parental/adoption leave policy. Onsite childcare facilities. Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. Find out more about our flexible working arrangements.


We are proud to be a Living Wage employer.



Our Commitment to Inclusion

Equality, Diversity, & Inclusion

Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply.


Find out more about our Social Inclusion work at Warwick.


We are also one of the six founder institutions of the EUTOPIA European University Alliance.

Safeguarding & DBS

The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.

Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice. The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults). All employees, volunteers, and partners are expected to share our commitment to safeguarding.

Rehabilitation of Ex-Offenders

The University will not discriminate against applicants who make a disclosure relating to a conviction.


Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.



Right to Work in the UK
We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.