Job Description

Are you ready to step into a role where every detail matters, and your dedication shines through? Look no further than Firmdale Hotels, where we believe in delivering excellence in every corner, from our bespoke flooring to the warmth of our hospitality.


Firmdale Hotels is renowned for its unique blend of luxury and creativity, setting the standard in boutique hospitality. With a portfolio of stunning properties, including the iconic Ham Yard Hotel, we pride ourselves on offering guests an unforgettable experience in every visit.


As a Night Floor Polisher at Ham Yard Hotel, you will be at the forefront of maintaining the impeccable standards that define our brand.

Responsibilities:

You will take charge of cleaning and maintaining our bespoke flooring in both public and back-of-house areas, ensuring they sparkle to perfection. With an unwavering eye for detail, you will leave no corner untouched, ensuring every inch of our flooring reflects the luxury our guests expect. We thrive on teamwork, and you will be an integral part of it. Working seamlessly with your colleagues, you will contribute to the smooth operation of our nightly routines.

What you Need:

Experience in a similar role will give you the foundation to hit the ground running. Ability to thrive under pressure, ensuring that our standards never falter, even during the busiest of nights. A commitment to delivering high standards consistently, ensuring that every guest encounter exceeds expectations. Your keen attention to detail will be the hallmark of your work, leaving no imperfection unnoticed. Strong organisational skills coupled with effective communication abilities will enable you to collaborate seamlessly with your team.

What We Offer:

Competitive hourly rate of 16.00 - 17.50 inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of serviceSeason ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.


We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel - One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel - One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel - AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel - Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel - One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/


If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.


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