Job Description

Enrich the Journeys of our People and our Guests as our

Night Front Office Clerk!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.


Some of the

brilliant benefits

you will enjoy as a

Night Front Office Clerk

are:

Annual Earnings up to 30,000.00 (25,500.00 annual base salary + non-contractual tronc)

Pension with company contributions

50% discount in all our restaurants and Spa treatments across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

Bike to work scheme

Recommend a Friend incentive

Uniforms provided and laundered complimentary

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate

Night Front Office Clerk

, to join our

Front Office

on an

permanent

basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.


To be familiar with the department's Standard Operating Procedures, as well as the LQA and AA Standards.

Understanding of relevant policies and procedures and how to deal with specific situations.

To be fully conversant with all activities in Front Office related to the handling of cash and money transactions.

To always put guests 'first', trying to meet and exceed their expectations and needs.

To pre-register guests when applicable, following established procedures.

You will be required to work such hours as are necessary to fulfil their duties and in any event not less than hours.

We are ...

One of Sunday Times' Top 100 "Best Companies to Work For 2025

One of the best hotels in London

A Leading Hotels of the World member

5 red stars

2 rosettes

Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this

Night Front Office Clerk

role, we encourage you to

apply

today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK


INDFOH