Job Description

An exceptional opportunity has arisen for a passionate Night Host - Guest Service Agent to be part of the Front of House Team at Zedwell Hotel, located in the heart of London, Piccadilly Circus.



Balanced. Imaginative. Optimistic. Real - that's us!



We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. We are looking for a Zedwell Host, who will make our guests feel welcomed, cared for, protected, and valued.



If you are passionate about wellbeing and good nights sleep and if your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.



With six hotels currently in our portfolio, all located in London's bustling West End, we're looking for an experienced, vibrant, and energetic Host to join our team.



What you will be doing



You will act as the 'face' of our company and ensure our guests receive a heart-warming welcome. You will also coordinate all front desk activities, including calls, reservations, and guests' services.



As a Host, you should combine a pleasant personality with a dynamic professional attitude. The ideal candidate should be able to deal efficiently with complaints and have a solid customer service approach.



What are we looking for



A positive individual that is excited to be part of a fun Team



Driven to deliver results



Minimum 1 year in a Front Office Role in a similar property



What we offer you



Daily food allowance (non contractual) for days worked



Company pension scheme



Holidays



Employee assistance program and counselling sessions (including close family members)



Discounted stays at other properties



Refer a friend scheme



Join Our Company!



You will be welcome to a workplace where we are motivated by having fun at work! You will be rewarded with an environment that encourages innovation, creativity, and outside-the-box thinking! There are plenty of opportunities for when you're ready to grow your career with us with excellent competitive benefits.



Prior experience within a similar role is essential and experience highly beneficial. The successful applicant must have the right to work in the United Kingdom to be considered for this role.



INDFOH