Job Description

Location:

Hope Well House

Salary:

25,290.72 per annum

Hours:

8 pm-8 am 4 on 4 off on a rolling rota

Job Type:

Permanent/Fixed Term

Shortlisting:

TBC

Interview

: TBC

Why this role would be great for you

Night Link Worker at YMCA Together, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and who may have addiction issues / mental ill health and other issues. Your role as a Night Link Worker will be to create a safe environment that empowers residents to make positive changes in their lives.

What your week may look like:

To work as part of the Night Link Worker Team

To provide accommodation-based support to people within a psychologically informed environment that is underpinned by a trauma-informed care approach on waking night shifts

Assist with welfare & room checks and support residents in the management of their room and relationships with others, and report any health and safety issues

Assist the Support Worker with new resident welcome as required into the service, which may include HB applications and risk assessments of residents

Motivate and support residents so they realise their goals whilst meeting them where they are at

Encourage involvement and participation amongst residents in the running and shaping of the service.

To conduct Mainstay assessments, if and where needed

To maintain and update residents' electronic records and rent payments on the YMCA internal Housing Management System (DAVE)

Provide clear and accurate information in respect of all residents in line with agreed procedures, such as daily handovers, ensuring that appropriate information is communicated with the support team

What can we offer you

Working with YMCA Together comes with a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, the YMCA together offers training to support your role and personal development.

The skills we are looking for

EXPERIENCE- Ideally, you will have a background of working within a charity, community project and may have previous involvement in the homelessness sector. You will know about supporting people with challenging and complex behaviours, including substance misuse and Mental Health, within a 24-hour residential support service



KNOWLEDGE - A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace



COMMUNICATION - Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, always ensuring confidentiality



EMPATHY and RESPECT - The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries



COMMITMENT - The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed



ORGANISATION - Strong time management and the ability to manage to prioritise tasks



COMPUTER LITERACY - You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.

What is a nice-to-have

NVQ/L2 in Health and Social Care or equivalent

Experience of working within a psychologically informed working environment

Knowledge of housing management and IT databases

Awareness of benefits and how they work, including Universal Credit and other welfare systems




Even if you don't feel that you have all of the relevant skills and "nice to haves" we would still like to hear from you and invite you to fill out our application form.



YMCA Together is an equal opportunity employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.