Job Description

Night Manager

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Sanderson Hotel

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The Opportunity

12hr shifts 4 on 4 off

When the city sleeps, our hotel awakens in a different rhythm--quiet, elegant, and full of possibility. We're looking for a confident and capable Night Manager to take the reins after dark, ensuring our guests experience seamless luxury and our operations run like clockwork.

Your Role

As Night Manager, you'll be the senior leader on duty overnight--responsible for the safety, comfort, and satisfaction of every guest. You'll lead the night team with calm authority, resolve issues with grace, and ensure the hotel is ready to shine come sunrise.

What You'll Be Doing

Oversee all hotel operations during the night shift, acting as the senior decision-maker on site. Support and supervise the front office, housekeeping, and security teams. Handle late check-ins, early departures, and guest requests with professionalism and warmth. Manage incidents, emergencies, and escalations with confidence and care. Complete night audit procedures and prepare handover reports for the day team. Ensure all public areas remain secure, clean, and guest-ready.

Benefits

Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty

Ideal Candidate

Proven experience in a supervisory or management role within a luxury or lifestyle hotel. A guest-first mindset and a reassuring, professional presence. Strong decision-making, communication, and problem-solving skills. Familiarity with night audit procedures and hotel systems. Flexibility to work overnight shifts, weekends, and holidays.

Hotel

St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.