Job Description

Night Mobile Security Response Officer

A valid SIA Security License is required. A good knowledge of alarm systems and electronics is desirable. A valid Driver's license is required for this position.

Interviews will be conducted in person

This is a fast paced dynamic role and would suit an individual who enjoys the challenge of working in a mobile capacity across the Leicestershire region at night. The successful candidate should be comfortable with independent working alongside a team of other drivers.

Prime Role and Key Responsibilities:

To provide security patrol responsibilities across a wide range and variety of sites as well as support cover for static guarding sites when required. Attending alarm call outs and where possible remedying any issues on site. This requires an individual capable of problem solving and willing to train on the systems prior to deployment. To provide support for locking and unlocking client's facilities as well as conducting welfare checks and responding to alarm activations. Completing all necessary paperwork and contacting clients when necessary.

Mobile Security Patrol Officer should:

understand the basics of (or know where to access) standards, policies and procedures, as well as instructions for attending Customer premises

understand escalation procedures and departmental functions around the business

follow direction from their Supervisor or Line Manager

provide reports as required

Ensure they display a valid SIA license and Company ID Card at all times

Ensure their uniform is smart and presentable at all times

Ensure a reasonable level of fitness

Demonstrate the ability to work to time constraints

Be comfortable driving at night in rural and urban environments.

Have some basic IT & Technical confidence ( using Apps and Alarm Panels)

While performing your duties you must be able to work autonomously and take responsibility. You should ensure a high quality output of work and ensure that processes are followed and instructions from the Supervisor are followed. Response Officers should liaise professionally with the Control Room team and Customers alike. It is essential that Response Officers ensure compliance to industry standards, company policies and procedures for their shift. All documentation and records are to be completed correctly.

Key Responsibilities

Respond to activations/conduct patrols/attend sites professionally and within the required timescale. Where possible remedy issues on site

Liaise with the Police, Fire Service and other agencies in an emergency and on all issues affecting security, surrounding customer premises (or escalate via a Supervisor or the Control Room team)

Assist Control Room Operatives during incidents by advising them of appropriate action to be taken and supporting colleagues where necessary

Deal with emails and respond to ad-hoc requests

Complete daily tasks - duty sheet, incident reports, conduct handovers and communications and all required paperwork to a high standard

The post holder will ensure the health, safety and welfare of themselves and those under their control in accordance with company policies.

To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

Any other reasonable requests from the management team

Other duties may include :

When necessary provide Security Officer cover on static sites. Conduct foot patrols professionally and within the required timescale to include locking/unlocking the premises. Liaise with the Police, Fire Service and other agencies in an emergency and on all issues affecting security, surrounding customer premises (or escalate via a Supervisor or the Control Room team) Assist Control Room Operatives during incidents by advising the controller of appropriate action to be taken and supporting colleagues where necessary Deal with emails and respond to ad-hoc requests Complete daily tasks - duty sheet, incident reports, conduct handovers and communications and all required paperwork to a high standard Access Control Depending on the site, monitor CCTV
In return for your commitment to our Clients and the company, we will offer you:

Company Pension after qualifying period

28 days annual leave

Full Uniform

If using your personal vehicle for Area Support duties, mileage allowance will be paid for those miles that exceed 40 miles in a round trip from the Guardian Protection Services office.

All necessary training

Placement on an SIA License Course if necessary

1st Aid Training

Positive career progression

Significant input into the positive growth the company is currently experiencing

The ability to use your knowledge and experience in ensuring the best outcome for the Client.

This is a full time role working on a 4 on 4 off basis, on 12 hour shifts. There may be some flexibility to amend this pattern for the right candidate.

Due to the nature of the role there may be some last minute changes to the established pattern so flexibility will be key. Shifts may comprise Days, Evenings, Nights, Weekends, Bank Holidays and Public Holidays.

Job Type: Full-time

Pay: 12.25 per hour

Expected hours: No less than 48 per week

Benefits:

Employee discount Health & wellbeing programme Store discount
Schedule:

10 hour shift 12 hour shift Night shift
Experience:

security: 2 years (required) Driving or dispatch: 2 years (required)
Licence/Certification:

SIA Door Supervisor or Guarding License (required)
Work Location: On the road

Reference ID: GPS PD03