Job Description

Night Owl

Location

: Pittodrie Street, Aberdeen

Salary

: 28,610.40

Hours

: Average of 42 hours per week, working 4 shifts on, 4 shifts off between 8pm to 8am.

About Student Roost

Student living is about so much more than just a room, its about feeling at home. , you will be the first point of contact for residents between the hours of 8pm and 8am. From running onsite events and facilitating late night room viewings to collecting rent and liaising with overseas agents, being busy is what you do best. Youre an important part of our residents stay, supporting students who might need to report a maintenance issue, collect a parcel, ask for directions or simply need to chat. Every interaction matters, which is exactly why you matter.

What Youll Be Doing

Why Join Student Roost?

Safety & Wellbeing Customer Experience & Resident Support Sales & Building Management Events & Community Engagement Operational & Administration Debt Management Inclusive & Supporting Culture Opportunities for Career Growth Team Experience More Than Just a Job Benefits That Support You see here for more detail

What Were Looking For:

Were not just looking for experience, were looking for the right attitude!

Skills & Qualities

A People Person friendly, approachable, and great at building relationships. Confident providing exceptional resident experience, handling enquiries, and resolving issues. A team player who thrives in a supportive and collaborative environment. Tech savvy ability to learn new systems quickly and have good knowledge of MS Office. Organised and detail-oriented, with strong communication skills. Comfortable with sales, taking payments, following processes, and keeping accurate records. Resilient, with the able to stay calm whilst dealing with complex welfare or anti-social behaviour issues No prior property experience? No problem! Were looking for enthusiasm, a willingness to learn, and a passion for great customer service. Solutions orientated, with the ability to think on your feet.
If youre passionate about delivering great customer service and want to be part of a team that truly cares, wed love to hear from you! Please note, successful applicants will be subject to a DBS check.


As a Disability Confident Committed Employer, were committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If youre looking for a role where you can bring your whole self to work and help create a home away from home for students, wed love to have you on board.

Apply now and take the first step towards a rewarding career with Student Roost.