The history of Chester and its most prestigious 5-star hotel have been inextricably linked for centuries. While the current building dates back to 1865, hospitality on this site began in the late sixteenth centry. Throughout the 20th century and beyond, we have cultivated a reputation for
understated elegance
,
sublime comfort
, and
impeccable service
.
Job Overview
We are seeking a
reliable, observant, and self-motivated Night Porter & Cleaner
to join our overnight team. This vital role helps ensure the security, cleanliness, and overall excellence of the guest experience during night hours.
More hours may be available depending on business needs.
Key Responsibilities
Welcoming late-arriving guests and assisting with check-in/check-out.
Performing regular security patrols and health & safety checks.
Supporting breakfast/event setup as needed.
Responding promptly to guest queries with professionalism and care.
Maintaining cleanliness in public areas and back-of-house spaces (including kitchens and bathrooms) to 5-star standards.
Operating industrial cleaning equipment safely and effectively.
Assisting with administrative tasks at reception.
Ensuring compliance with Health & Safety, COSHH, Fire Procedures, and Food Handling regulations.
Upholding hotel grooming, hygiene, and uniform standards at all times.
Contributing to a secure and safe environment for both guests and colleagues.
What We're Looking For
Previous experience in hospitality or customer service (preferred but not essential).
Trustworthy, punctual, and able to work independently.
Strong attention to detail and a proactive attitude.
Calm, courteous, and dependable--especially under pressure.
Willingness to work weekends and holidays as required.
Basic knowledge of cleaning chemicals and procedures (training provided).
What We Offer
Competitive pay and benefits.
Uniform provided.
Staff meals and refreshments during shifts.
Training and opportunities for career progression.
24/7 employee assistance support.
Wagestream - access earned wages before payday.
A supportive and professional team in one of Chester's most historic luxury hotels.
About Us
The history of Chester and its most famous hotel have been inextricably linked for many decades. Although the existing building dates back to 1865, there has been an inn on this site since the late sixteenth century. Throughout the twentieth century the hotel has earned an enviable reputation for understated elegance, sublime comfort and a relaxed ambience.
The Chester Grosvenor is home to two exciting restaurants, the glamorous two AA Rosette La Brasserie offers all-day casual dining and a beautiful Champagne Bar and our new refined dining restaurant, Arkle, which opened in March 2022 under Executive Chef, Elliot Hill.
For those seeking relaxation or rejuvenation, The Spa at The Chester Grosvenor offers a range of traditional, contemporary and holistic therapies as well as a thermal suite with crystal steam room, salt grotto, sauna, foot baths and relaxation lounge.
The Chester Grosvenor is constantly adapting to meet the changing needs of our guests. We believe our strength lies in our attention to detail and exceptional levels of service. We look forward to welcoming you to The Chester Grosvenor soon.
We truly believe our people are our biggest asset and to reflect that we offer:
Competitive salaries - dependant on experience
Access to complimentary Mental Health & Wellbeing services
50% off all Bespoke Hotel Stays, & 25% off for family and friends
50% off all Food & Beverage during Bespoke Hotel Stays
A range of local in-house benefits
* & many more!
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