Job Description

Night Porter

Seamill Hydro Hotel & Resort

30 hours (4 nights/week)

We are seeking a Night Porter to assist the smooth operation at Seamill Hydro Hotel, responsible for all guests' comfort and safety within the hotel whilst on night duty. You will also be tasked with setting up areas of the hotel for the following days business.

Part of the award-winning, family-owned RAD Hotel Group, Seamill Hydro Hotel & Resort offers a dynamic and rewarding work environment. As a member of the Seamill Hydro team, you'll contribute to delivering exceptional service in a vibrant setting. The resort boasts extensive facilities, including multiple dining options, leisure activities, and event spaces, creating diverse opportunities for professional growth and development. We are seeking individuals who are passionate about hospitality and dedicated to providing memorable guest experiences.

Responsibilities:

Bar service to guests during the night, ensuring a welcoming and friendly environment. Wedding and event setups in function rooms for weddings, conferences, and other events. Responding to guest requests, check-in/check-out of late arrivals, and ensuring all needs are met promptly and professionally. Ensuring the safety and security of the hotel and its guests throughout the night, including regular checks of public areas and rooms. Assisting with luggage, deliveries, and ensuring the hotel remains clean and organized. Completing required night audit duties, including balancing the financial records for the day. Reporting any maintenance issues or security concerns to the relevant departments.

What We're Looking For:

Experience in a similar role, ideally within the hotel or hospitality industry. Strong customer service skills, with the ability to interact positively with guests. Ability to work independently and take initiative. Flexibility to work night shifts, weekends, and holidays as required. Excellent attention to detail and a proactive approach to solving problems. A professional and friendly demeanour, with a strong work ethic.

What We Can Offer:

4-weekly tips Career progression opportunities Training and development Uniform provided Discount across all 9 RAD Hotel Group venues Birthday Incentive Length of Service Incentive
Job Types: Full-time, Permanent

Pay: 12.56 per hour

Expected hours: 30 per week

Additional pay:

Tips
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

West Kilbride, KA23 9ND: reliably commute or plan to relocate before starting work (required)
Work Location: In person