Job Description

Job Overview

The Giant Hospitality Group are seeking a professional and welcoming night time receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing excellent guest services and ensuring smooth nightly operations. This will be a temporary contract (originally 8 weeks), with the opportunity to become a permenent position for the correct individual. Shifts will be 9.30pm - 7am, 4/5 nights a week. With an imediate start date before Christmas.

Responsibilities

Greet visitors and guests with professionalism and courtesy, creating a warm and inviting atmosphere Answer incoming calls promptly using excellent phone etiquette, directing enquiries appropriately Handle administrative tasks such as data entry, correspondence, and maintaining reception area organisation Assist with guest services, including providing information about facilities and local attractions Coordinate with other departments to ensure seamless service delivery Maintain a tidy and welcoming reception area at all times Support additional administrative duties as required by management

Experience

Previous experience in a hotel environment is a must Proven ability to deliver exceptional guest services with a friendly demeanour Strong organisational skills with the ability to multitask effectively Excellent communication skills, both verbal and written, with professional phone etiquette Familiarity with basic administrative procedures and office equipment, familiarity with Zonal and Aztec would be a bonus.
Job Types: Full-time, Temporary
Contract length: 8 weeks

Pay: 16.00 per hour

Expected hours: 40 per week

Work Location: In person