Job Description

Hours per week: 30


Shift pattern: Monday-Sunday, Night Shift (10:00pm-08:30am). Full flexibility across the week required, working a minimum of 3 out of 7 nights per week.


Enhanced Rate: 12.74 per hour (when carrying out Supervisory duties)
Additional: 1.50 per hour for any hours worked between 11pm and 6am


As a Customer Service Assistant / Supervisor, you'll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you'll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.


Key responsibilities include:


Welcoming and engaging customers, ensuring a great experience every visit
Promoting offers, events, and new games
Handling cash and providing change accurately
Serving refreshments and keeping the venue clean and welcoming
Supporting with opening/closing procedures and supervising the team when needed
Upholding our Challenge 25 policy and ensuring compliance with gambling legislation


Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK.


Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio.


Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment.


Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.


Address: Luxury Leisure, Fifth Avenue Plaza, Team Valley Trading Estate, Gateshead, NE11 0BL
Contact (Head Office): 0191 497 8200


Work Location: In person