Job Description

Night Spa Attendant (part time)

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Chuan Body & Soul

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The Langham, London; Europe's first Grand Hotel, is currently recruiting for a Night Spa Attendant (32 hours per week) to join our talented Chuan Body + Soul team. In this role, you will ensure the hygiene and cleanliness of the Spa and Health Club are maintained on a regular basis.


ABOUT THE ROLE

Follow LQA (Leading Quality Assurance) and brand standards Monitor and maintain the cleanliness of each area of the Spa and Health Club Carry out all tasks outlined in the cleaning schedules Follow the cleaning procedures and use cleaning materials as instructed Collect dirty towels/linen and re-stock with clean ones Assist guests and the team with their requests


ABOUT YOU

Experience in a similar position and environment, with a firm understanding of excellence in customer service Excellent customer service Great attention to detail Strong organisational skills Ability to work independently as well as part of the team Good time management skills Ability to carry out manual handling tasks, which could include deep cleaning, vacuuming and similar tasks

YOUR BENEFITS


Financial Wellbeing

Paid Overtime Discretionary Service Charge 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service Access to Wagestream - a salary advance benefit Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels Discounted accommodation at The Langham, London for you and your family Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments Up to 750 Recommend a Friend referral bonus Seasonal Travelcard loan A subsidised taxi journey (20) for any shift you are scheduled to work between 00:00 and 05:00hrs Company pension plan Life insurance Discounts in various high street and online shops

Mental Wellbeing

Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career 2 staff parties per year and several colleague social and community events Access to the Employee Assistance Programme by Hospitality Action (24/7) Access to Qualified Mental Health First Aiders on site Most Valued Colleague of the Month and Year Awards Long Service Awards

Physical Wellbeing

Free meals on duty in our Staff Restaurant Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided Enhanced Sick Pay Eye test vouchers Cycle2Work scheme Subsidised regular Back Massage, Reflexology & Chiropody Sessions

OUR CULTURE


Our company