Job Description

Additional Information

Job Number

25165594

Job Category

Rooms & Guest Services Operations

Location

Residence Inn by Marriott Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom, EH3 9GG

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Residence Inn Edinburgh are on the look-out for a Night Supervisor to join our team!

About us: We are a first-class location in the heart of the city! Our aparthotel has 107 rooms and is well suited for long-term business travellers and leisure guests. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travellers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering the unique needs long stay guests.

The Role:

As a Night Supervisor at Residence Inn, it is a largely administrative role, responsible for completing reporting tasks related to concluding the days business. During a typical shift, you will be working as part of a team to also ensure all our guests feel welcomed, valued and appreciated, leading to a fantastic stay.

Main responsibilities

Complete end of day activities including posting charges to accounts, running night audit backup, and roll the date

Process all payments types such as room charges, cash, checks, debit and credit

Print contingency lists to have a record of all guests in case of an emergency

Operate telephone switchboard station and process requests for wake-up calls

Process all guest check in/ check outs

Complete fire walks

Take on extra responsibility when Night Manager is absent

Helping Night Manager lead and coach a small team

Benefits:

Discounted room rates for you, as well as your friends & family worldwide.

Discount on food & beverage at Marriott hotels worldwide.

Marriott benefit hub providing discount at many huge brands!

Personalised training and development opportunities.

Wellness programmes.

Free meals on duty.

Free use of the gym.

Opportunity to earn more through company incentives.

Retention and long service rewards.

Many more!

The Person:

The opportunities for development and career progression are endless but we need people who possess the following:


Passion & Drive

Reliability & Organised

Eager to Learn!




Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.