Job Description

Assistant Night Manager

Full Time

40 hours per week / over 5 days

Weetwood Hall is a beautiful Four-star hotel in Leeds, set within nine acres of stunning woodlands and gardens and built around a 17th Century Jacobean Manor House. Providing the very best in contemporary and unique guest experiences, our hotel is steeped in rich history with parts of our beautiful property dating back as far as 1540. Guests can indulge in the tranquil surroundings of our grand estate and escape everyday life with us. The hotel features 114 rooms, 20 conference and seminar rooms, a locally sourced modern British menu from its Convive restaurant and is also a beautiful wedding venue. Weetwood Hall is a wholly-owned subsidiary of the University of Leeds and managed by 7 Hospitality Management.

THE PURPOSE OF THIS ROLE:

We are currently recruiting for an experienced friendly Assistant Night Manager to join our team here at Weetwood Hall. You will be the face of our hotel, offering a warm Yorkshire welcome to all of our guests. As an Assistant Night Manager you will be demonstrate a positive can do attitude to drive exceptional standards and guest experience

MAIN RESPONSIBILITIES:

Always provide the highest standards of customer care and service. In the absence of the Night Manager you will ensure the smooth overnight running of the front office department. Check in/out guests. Handle and resolve all guest complaints. Ensure the night audit is effectively run in the absence of the Night Manager / Asst. Night Manager. Support the team in any other tasks given to you to support the overall hotel operation. Ensure the highest levels of cleanliness in all public areas. Ensure the hotel is well presented at all times.

THE IDEAL CANDIDATE:

A friendly, enthusiastic can do attitude Previous experience within a supervisory role nights/reception/housekeeping Experience in understanding, delivering and exceeding guest expectations Fluent in written and verbal English Has the highest standard of personal presentation at all times Great attitude and a willingness to be flexible in a fast paced environment Ability to work under pressure and problem solve Knowledge of Opera PMS

IN RETURN WE OFFER:

Training and Development Opportunities Initial 28 days holiday rising to 33 days per year Staff Social Events Referral Program Meals on Duty Free Car Parking Cycle to work scheme Company Pension 50% Food and Beverage Employee Discount Friends and Family discount on accommodation Discounted Hotel Stays across our 7H Portfolio Discounted Food and Beverage across our 7H Portfolio
Job Type: Full-time

Pay: Up to 26,000.00 per year

Benefits:

Canteen Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking On-site parking Referral programme
Schedule:

8 hour shift Weekend availability
Ability to commute/relocate:

Leeds: reliably commute or plan to relocate before starting work (required)
Experience:

Hotel Night Management: 1 year (required)
Work Location: In person