and ensure the smooth operation of our hotel during the overnight hours.
Why us?
Referral scheme of up to 2000!! So spread the word.
WageStream - track, stream, save & learn with your hard earned .
50% discount on food and soft drinks across all our brands.
Long service rewards including increased holiday and access to private healthcare.
Discounted room rates at our award-winning hotels
50% off Private Event Space hires.
Health & Wellbeing Support.
Mental Health & Legal Guidance.
Financial Support & Advice.
Access to a wide range of discounts from well-known brands.
Access to our Enrichment Days & Events Calendar.
Apprenticeship Programmes tailored to YOU.
Why you?
Leadership: Previous experience in a supervisory or managerial role, preferably in the hospitality industry.
Customer Service: A passion for providing excellent service and ensuring guest satisfaction.
Communication: Strong interpersonal and communication skills, both in person and over the phone.
Problem-Solving: Ability to handle various situations calmly and effectively, resolving issues as they arise.
Adaptability: Ability to work independently and make decisions confidently during the overnight hours.
The Role:
Guest Reception: Greet guests arriving during the night, check them in/out, and assist with any inquiries or requests.
Security: Ensure the safety and security of guests and the hotel property throughout the night.
Emergency Response: Respond promptly to any emergencies or incidents, following hotel procedures and protocols.
Administrative Tasks: Perform various administrative duties, including processing reservations, handling payments, and preparing reports.
Night Audit: Conduct nightly audit procedures, including balancing financial transactions and generating reports.
Team Support: Provide support to night staff, including housekeeping, maintenance, and security teams, as needed.
Ready to ensure a peaceful and secure night for our guests? Apply now and join us in providing exceptional hospitality experiences around the clock!
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