Job Description

Job Ref:

INT23737

Branch:

Holiday Inn Express Stockport

Location:

Holiday Inn Express Stockport

Salary/Benefits:

To be disscused at interview

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

4 shifts 4 shifts off

Hours per week:

40

Posted date:

22/08/2025

Closing date:

05/10/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry-leading benefits that include


Industry-leading training and leadership development opportunities Hotel discounts portfolio-wide - Staff rates and up to 50% discount on food beverage and spa Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 24/7 access to our employee assistance programme Uncapped incentives to reward you for your contributions Company sick pay - Giving you peace of mind when you need it the most*
Minimum of 30 days holiday*
Paid breaks*
Career and lifestyle breaks - Allowing you to take time off for key life events.*
4-on 4-off working rota, giving you more time to rest

A day in the life of...

As Night Supervisor, you will work closely with the Night Manager and be responsible for ensuring the safety and security of hotel guests and staff during the night, and as an ambassador to the hotel, you will use your expertise to always deliver a first-class service to all guests. You will ensure security checks are carried out on each shift, with emphasis on fire safety and overall security of the building, as well as conducting the nightly audit to close the day's business and liaise with the accounts team to ensure accuracy.



As an integral part of night time operations in the hotel, your role extends beyond the front desk! You'll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work. This role is unlike any other in our hotel and offers development opportunities across all departments.



You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

Leadership skills: As a Night Supervisor, you'll need to possess strong leadership skills to effectively manage and motivate the entire night team. First-class Customer service skills: You should have excellent customer service skills to handle guest complaints and ensure guest satisfaction. Organisational skills: You'll be organised and have strong attention to detail to manage guest reservations and maintain a clean and organised workspace within the hotel. Knowledge of hotel policies and procedures: As a night Supervisor, you should have a good understanding of the hotel's policies and procedures, including room rates, check-in and check-out procedures, and available services and facilities. Ideally, you'll be familiar with standard hotel computer systems and software. Teamwork: you'll be a first-class team player ready to work in tandem with all other operational colleagues in the hotel

Please note that we will only accept applicants who are 18 years of age or above for this role and are comfortable with a night shift working pattern, including commuting to and from the hotel.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

The

Holiday Inn Express Stockport

is ideally located adjacent to

Stockport Railway Station

, in the heart of this large town in Greater Manchester. .

Stockport can be described as the northern gateway to the

Peak District

. The

Etihad Stadium

, home of Manchester City is 5 miles from the hotel, with

Old Trafford Football and Cricket

grounds within easy reach.


####

Holiday Inn Express Hotels

Do you want to work for one of the world's fastest growing hotel brands? Holiday Inn Express is one of the fastest growing hotel brands in the world opening an average of two hotels a week, so there is sure to be one near you already or coming very soon! Our modern hotels provide both business and leisure travellers a fresh, clean, uncomplicated stay offering comfort, convenience and great value for money.



Holiday Inn Express is part of the IHG family and is the largest hotel company in the world by number of rooms. The Holiday Inn Brand Family is: Holiday Inn, Holiday Inn Express, Holiday Inn Resort and Holiday Inn Club Vacations.



They all share the same DNA from our powerful parent Holiday Inn. The trusted global leader in genuine Hospitality. We are a proud member of this family tree and like every family we do everything together to ensure the brand is strong to maintain its simplicity and smartness. As you know every family is going through changes sometimes and thats why we are now looking for YOU to make us feel complete and whole again.