Job Description

Hours:

40

hours across 5 nights per week (Including weekends & bank holidays)

Salary:

32,240.00

Want to come and work somewhere award winning? Atlas Hotels was listed in the Sunday Times Best Companies to work for in 2024- and we are looking for more great people to join our team!

Atlas Hotels

is hiring a

Nights Manager

right now at the

Holiday Inn Express - Birmingham Snowhill

Role Overview:

As the Nights Manager, you will be responsible for managing the overnight functions of the hotel, ensuring smooth operations, safety, and compliance with all policies and legal requirements. This is a hands-on role requiring strong leadership, excellent conflict resolution skills, and a sound understanding of security, health and safety, and access control.

Key Responsibilities:

Lead and supervise a night team of 5 staff members, ensuring all tasks are completed to a high standard. Oversee all aspects of overnight operations including guest service, daily financial reconciliation, and end-of-day banking. Respond to and manage incidents, guest complaints, and emergencies, using effective conflict resolution strategies. Maintain high levels of security and safety throughout the premises, ensuring compliance with health and safety regulations. Conduct regular checks of the building to ensure all areas are secure and any hazards are promptly addressed. Manage access control, including monitoring entry points and ensuring only authorised personnel and guests are on-site. Ensure compliance with all company policies and UK employment laws, including working time regulations and GDPR. Complete accurate handovers for the day team and escalate any issues appropriately.

Essential Skills & Experience:

Proven experience in a similar nights or supervisory role within hospitality or a related field. Strong conflict resolution and problem-solving skills. Good working knowledge of building security and access control systems. Understanding of health & safety and emergency procedures in a commercial building environment. Ability to lead and motivate a small team effectively. Excellent communication skills and a professional approach at all times.

Desirable:

Valid SIA licence or previous experience working in a SIA-regulated environment.

Benefits include:

Hotel rooms across our 58 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only 25 per night, with 50% off food and drink when staying for leisure Worldwide substantial employee discount at 5,000+ IHG Hotels across the globe Holiday allowance which increases with length of service Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees Monthly cash rewards through our reward and recognition platform HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family Access to HSF Perkbox which provides deals and discounts from the biggest brands Online GP service, access to free counselling and wellness support with a 24 hour helpline Auto enrolment pension scheme through The Peoples Pension Employee referral programme paying out 250 for every great person you refer to us that passes their probation Employee of the Quarter programmes in every site and a prestigious annual awards ceremony A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work Free/discounted food when on shift


So why not? Click '

apply

' now to become our Nights Manager and enter into a World of Opportunity!

Atlas Hotels

are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.



We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at HR@atlashotels.co.uk to discuss any access or information requirements, or workplace adjustments that may support you.



If you would like to offer feedback on the application process please use the above email.