Job Description

We are Printed.com, one of the largest and fastest growing on-line print shops in the UK. We are filled to the brim with a passionate team who are mad about printing, designing, building and growing the business. In the office you'll find that we are forward-thinking, with a mission to be creative, innovative and to help our customers.


We are constantly investing in new products and using technology to improve how we increase our market share and take advantage of new opportunities. Catch us in our production space and you will find a fast-paced, dedicated team who endeavour to reach perfection for our customers.



We're a growing company with offices in London and Newcastle, looking for employees that are equal parts dynamic and enthusiastic. People brimming over with new, original ideas that they just can't wait to share with their team and bring to life.


We are looking to recruit an enthusiastic and passionate Nightshift Manager to join our Production team in Cramlington.


The Nightshift Manager will be required to work a Nightshift, Monday to Friday.


The Nightshift Manager is responsible for leading and coordinating all nightshift operations across print, finishing, and dispatch. This role ensures that jobs progress smoothly through every stage of production, meeting quality standards, delivery deadlines, and customer expectations. The Manager provides hands-on leadership, ensures workflow accuracy, and maintains a safe, efficient, and productive work environment.


Annual Salary starts from 38,000

Key Responsibilities

1. Leadership & Team Management

Lead and supervise nightshift teams across print, finishing, and dispatch departments. Allocate staff according to workload, skill level, and production priorities. Provide on-the-job training, and performance feedback to all shift staff. Promote a positive and accountable team culture. Manage attendance, timekeeping, and shift handovers

2. Production Planning & Workflow Coordination

Coordinate all nightshift print, finishing, and dispatch activities to ensure smooth production flow. Review job tickets, schedules, and deadlines, ensuring capacity is managed effectively. Monitor job progress end-to-end, addressing bottlenecks and reallocating resources when needed. Communicate with day teams and management to ensure accurate shift handovers.

3. Print Room Oversight

Ensure print presses are set up correctly and operated according to safety and quality procedures. Help troubleshoot print issues and escalate machinery faults when necessary. Monitor print quality, colour accuracy, and material usage. Ensure print room cleanliness, material stock rotation, and logging of waste and consumables.

4. Finishing Department Oversight

Oversee operation of finishing equipment. Ensure jobs are finished to specification. Monitor staff on correct machine setup, safe operation, and troubleshooting. Ensure SOPs are followed for all finishing machinery and workflows. Maintain quality checks processes prior to dispatch.

5. Dispatch & Logistics

Oversee operation in the dispatch department Maintain dispatch area organisation, stock levels of packaging materials, and loading bay safety.

6. Quality Control

Conduct regular quality checks across print, finishing, and packing stages. Ensure errors are minimised, documented, and investigated. Support continuous improvement efforts to enhance accuracy and reduce waste.

7. Health & Safety

Maintain a safe working environment across all production areas. Ensure equipment is operated safely and staff comply with H&S, PPE, and manual handling procedures. Report and log incidents, near-misses, and equipment issues. Ensure nightshift staff are trained and capable of emergency response procedures.

8. Reporting & Communication

Complete shift reports: production output, downtime, quality issues, staffing, and job status. Ensure clear communication between nightshift and dayshift teams. Raise operational issues and improvement opportunities to management.

9. Contribution to Key Business Indicators

On-Time Delivery Percentage Nightshift Production productivity Machine Uptime and Downtime Tracking Waste and reprint Percentage Stock system accuracy Customer Returns and Quality Complaints attributable to nightshift

Requirements

Continuous Improvement

Identify opportunities to improve efficiency, reduce waste, and enhance quality. Apply lean principles and support 5S and process-improvement initiatives. Review and recommend new technology or equipment upgrades where beneficial.

Compliance & Documentation

Maintain accurate production, maintenance, and quality records. Ensure compliance with SOPs, quality standards, and regulatory requirements. Support audit activity and continuous compliance monitoring.

Key Skills & Experience

Experience in print, finishing, dispatch, or manufacturing leadership. A good understanding of print and finishing machinery processes. Excellent planning and organisational skills. Ability to lead teams, make decisions, and work under pressure. Strong communication skills and attention to detail. IT literacy Knowledge of health & safety requirements.

Personal Attributes

Proactive, hands-on leadership. Calm under pressure with strong problem-solving ability. Quality-focused with commitment to continuous improvement. Reliable, punctual, and flexible.

Benefits

22 days holiday Plus 8 days bank holidays Staff discounts & Friends and Family discounts Cycle to work scheme and Tech Scheme Breakfast and drinks provided Charity day per annum supported Summer and Christmas Parties Street food days Perkbox membership Enhanced Maternity & Paternity leave * Employee referral scheme