Non Statutory Debt Recovery Officer Job in Nottinghamshire County Council

Non Statutory Debt Recovery Officer

Nottingham, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/nottinghamshire-county-council

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Job Description

Nottinghamshire County Council is a local authority responsible for public services such as education, transport, planning, social care, trading standards and waste management.

The Council is divided into four departments, with this role sitting in the Chief Executives. You will be involved with the collection of outstanding money owed to Nottinghamshire County Council from a variety of Companies, Organisations and Individuals.

Benefits

Flexible working hours Working from home (IT kit supplied) Generous annual leave Pensions Scheme Training opportunities, including e-learning Sick pay

Requirements

Educated to GCSE level (Grade C or above / 9 -4), or equivalent in Maths and English Good IT, communication, literacy, and numeracy skills Organised, with a positive and flexible approach to teamwork Able to work to deadlines, in a methodical manner. An understanding of customer service and the importance of confidentiality and data security

Responsibilities

Collection of outstanding debts owed to the Authority Administration of Customer Accounts Interacting with Customers on the phone, email and by letter Resolving disputes with Internal Partners Working within a team to provide a service top the public

In return, you will be joining an organisation with excellent employee terms and conditions in a team that is forward thinking, with continuous improvement at the heart of everything it does.