Job Description

Are you ready to join a team of pioneers ready to revolutionise the future of rehabilitation? Do you have a passion for transforming the lives of people who have experienced severe injury or illness? Here at the National Rehabilitation Centre (NRC) you will join an innovative, forward-thinking team with the collective objective of providing first class rehabilitation to our patients.
The role of the Healthcare Support Worker at the NRC is integral to the patient journey and interdisciplinary team. This role helps to support the team in providing high quality, safe, compassionate and efficient care, in an innovative way. If you were successful, you would become a key part of shaping the service going forwards and paving the future of rehabilitation in the UK.
Why choose the NRC? You will be at the forefront of big changes over the next few years. Your contribution will be vital but not only that, you will be supported to grow and learn through our many developmental programmes at the NRC as well as to engaging in research an innovation.
Planning for the NRC is in its advanced stages, and the building is scheduled for opening late 2025..For more details of the centre please visit the NRC website www.nationalrehabilitationcentre.nhs.uk.
Main duties of the job
To understand the role in more detail, please read the attached job description and person specification documents.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Details
Date posted
13 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
164-7487120-A
Job locations
National Rehabilitation Centre
Stanford Hall Estate
Loughborough
LE12 5GF
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy. Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Training & Qualifications
Essential

• Basic GCSE and/or Vocational qualification at Level 2 or equivalent relevant experience

Desirable

• Completed Care Certificate

Experience
Essential

• Knowledge of personal care and related procedures

Desirable

• Previous experience in a health / social care setting or customer facing experience

Communication & Relationship Skills
Essential

• Demonstrate clear and effective written and verbal communication skills
• Ability to pass on information accurately
• Demonstrate an approachable manner and good interpersonal skills

Desirable

• Demonstrate Computer literacy & use of IT skills - e.g. e-mail

Analytical and Judgement Skills
Essential

• Understanding of the role and boundaries
• Able to identify when to escalate issues or concerns
• Demonstrate attention to detail
• Awareness of health and safety issues

Desirable

• Understanding of safeguarding issues

Planning and Organisation Skills
Essential

• Demonstrate effective time management skills

Desirable

• Demonstrate an ability to deliver care and prioritise work under the supervision of a Registered Healthcare professional

Physical Skills
Essential

• Capable of using equipment within a work environment under supervision
• Ability to undertake manual handling duties

Desirable

• Evidence of moving and handling training
• Able to perform a range of personal care nursing duties required for the role

Person Specification
Training & Qualifications
Essential

• Basic GCSE and/or Vocational qualification at Level 2 or equivalent relevant experience

Desirable

• Completed Care Certificate

Experience
Essential

• Knowledge of personal care and related procedures

Desirable

• Previous experience in a health / social care setting or customer facing experience

Communication & Relationship Skills
Essential

• Demonstrate clear and effective written and verbal communication skills
• Ability to pass on information accurately
• Demonstrate an approachable manner and good interpersonal skills

Desirable

• Demonstrate Computer literacy & use of IT skills - e.g. e-mail

Analytical and Judgement Skills
Essential

• Understanding of the role and boundaries
• Able to identify when to escalate issues or concerns
• Demonstrate attention to detail
• Awareness of health and safety issues

Desirable

• Understanding of safeguarding issues

Planning and Organisation Skills
Essential

• Demonstrate effective time management skills

Desirable

• Demonstrate an ability to deliver care and prioritise work under the supervision of a Registered Healthcare professional

Physical Skills
Essential

• Capable of using equipment within a work environment under supervision
• Ability to undertake manual handling duties

Desirable

• Evidence of moving and handling training
• Able to perform a range of personal care nursing duties required for the role

Skills Required