Job Description

An exciting opportunity has arisen for the post of Nursing Support Worker, Band 3 on St Non Ward which is an Older Adult Mental Health Ward in Haverfordwest.



The successful applicant will have experience of working in an acute assessment in-patient setting and will demonstrate dynamic and innovative practice for the care of older adults with complex mental health needs.



The Nursing Support Worker is a vital part of the multidisciplinary team, contributing to the patients' assessment and treatment pathway in several vital ways.



The successful applicant will be working under the guidance of registered nurses.



The Nursing Support Worker will be expected to engage in a variety of interventions with patients, ranging from direct nursing care, working in accordance with observation and engagement policies, monitoring physical health and supporting the assessment process to enable holistic care for the patient.



If you enjoy the challenge of working in a busy and rewarding setting, we would like to hear from you.



Successful applicants will work as part of a multi-disciplinary team but must be able to work flexibly to suit the needs of the service and within a shift system providing 24 hour a day cover, 365 days a year which includes nights.



Interviews to be held on 06.01.2026.



To work as part of the multidisciplinary team delivering care to patients/service users experiencing mental health needs in the community/home setting or inpatient services, with support and supervision provided by a registered healthcare professional.



Undertakes or supports personal care activities, daily living skills/tasks and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.



Supports the enhanced observation of patients who present as a high risk to themselves or others due to a mental health, cognitive or clinical condition.



Ensures the registered healthcare professional is regularly updated on the patients/client's condition and progress.



Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.



Contributes to the teaching and supervision of students and junior staff.



Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW's in Wales including maintaining physical, procedural and relational security.



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.