Job Description

NYX Beauty Advisor

Unleash Your Creativity

At NYX Professional Makeup, we believe that beauty is a canvas for self-expression--a bold and fearless celebration of individuality. Inspired by artistry and driven by a passion for inclusivity, we create high-performance, professional-grade makeup that empowers everyone to experiment, play, and showcase their unique style.

With innovation at our core, NYX combines cutting-edge formulas with vibrant colors and diverse textures, delivering transformative products that redefine creativity in beauty.

Dedicated to inclusivity, authenticity, and empowerment, we offer personalized experiences and accessible solutions, inviting everyone to join a community where artistry knows no limits.

Join us in shaping the future of beauty, where creativity meets innovation, and become part of a brand that celebrates individuality, self-expression, and the artistry within us all.

Who we are looking for:

A Makeup Enthusiast

: You're passionate about all things makeup and love sharing your expertise! You're a pro at giving personalized advice and helping people find the perfect NYX Professional Makeup products to express their creativity and feel empowered.

A Connection Creator

: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create bold and expressive makeup routines that reflect their individuality.

A Trendsetter

: You're always on top of the latest makeup and beauty trends. Whether it's in-store or online, you know how to connect with people and build a community around your passion for artistry and self-expression.

A Go-Getter

: You're driven, ambitious, and love a challenge. You're excited to create innovative in-store experiences and achieve outstanding results.

A NYX Professional Makeup Ambassador

: You're a true believer in the NYX mission and values. You're passionate about our bold and creative brand and can't wait to represent it.

What you will be doing:

Makeup Specialist

Creating Engaging Makeup Experiences

: Design and execute innovative, engaging makeup events and activations that drive customer interest and excitement for NYX Professional Makeup products.

Team Makeup Leadership

: Provide expert coaching and guidance to team members on all aspects of makeup artistry, empowering them to confidently deliver exceptional customer service and achieve sales goals.

Personalized Makeup Consultations

: Serve as the go-to makeup expert for customers, offering personalized recommendations to address individual needs and encourage creativity.

Elevating Customer Experience

Delivering the NYX Experience

: Consistently execute the NYX Professional Makeup service model, ensuring a welcoming and personalized experience for every customer.

Product Expertise and Storytelling

: Confidently demonstrate products, immerse customers into NYX's playful and artistic heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.

Embodying Brand Excellence

: Act as a NYX Professional Makeup Ambassador, providing a bold and creative customer experience through exceptional service and merchandising standards.

Staying Trend-Forward

: Maintain a strong understanding of the latest makeup and beauty trends to provide expert advice and personalized recommendations.

Driving Retail Performance

Achieving Sales Targets

: Consistently achieve individual and counter sales goals as agreed with your line manager.

Building Client Relationships

: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.

Promoting Events and Activities

: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.

Brand Advocacy

: Passionately represent NYX Professional Makeup and share your expertise on internal and external social media platforms, adhering to company guidelines.

Operational Excellence

Teamwork and Training

: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.

Administrative Responsibilities

: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).

Maintaining Counter Standards

: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

Support and Development - Invest in Your Future with NYX Professional Makeup

At NYX Professional Makeup, we are committed to your personal and professional growth. Here's how we'll support you every step of the way:

Comprehensive Onboarding

: Kickstart your journey with a dynamic blend of in-person and online modules during your first three months, covering everything you need to know about our brand and culture. From day one, you'll become an integral part of the NYX community.

Continuous Learning

: Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, and makeup artistry.

Immersive Brand Experience

: Connect with the wider NYX Professional Makeup community at our inspiring head office in White City, London, for an immersive induction that deepens your understanding of our brand and values.

Exclusive Product Previews

: Get hands-on with the latest innovations and trendsetting NYX products at regular training events, staying ahead of the curve.

On-Demand Learning Resources

: Access a wealth of self-directed learning materials through our internal platform, enhancing your knowledge and building valuable connections.

Career Growth Opportunities

: Collaborate with your Area Manager, Education team, and peers to map out your career path and unlock your full potential within NYX Professional Makeup and L'Oreal Luxe.

Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oreal

Join L'Oreal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:

Competitive Compensation:

Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.

Exclusive Product Perks:

Enjoy access to an incredible selection of products from over 35 renowned L'Oreal brands at our exclusive staff shop.

Generous Time Off:

Recharge and refresh with 30 days of holiday, inclusive of bank holidays.

Health and Wellness Benefits:

Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.

Referral Bonus Program:

Share the L'Oreal Luxe experience and earn bonuses by referring talented individuals to join our team.

Sustainability Initiatives:

Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oreal for the Future initiatives. #Beautythatmovestheworld

At L'Oreal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oreal.