Occ Engineering Supervisor

United Kingdom, United Kingdom

Job Description

Who are we
OCC Engineer - Operational Control Centre
Go-Ahead London
Engineering expertise. Real-time decisions. Network-wide impact.
We're looking for an experienced bus engineer to join our Operations Control Centre (OCC) as a technical specialist supporting the live London bus network.
This is not a workshop role. You'll be the engineering expert at the heart of operations -- diagnosing faults remotely, guiding controllers and drivers, and making fast, safe decisions that keep services moving.
If you enjoy problem-solving under pressure and want to influence outcomes across the entire fleet, this role offers something genuinely different
What you'll be doing

  • Providing real-time technical assessments of on-road breakdowns and vehicle defects
  • Using Geotab, Tranzaura and live data to diagnose faults and assess risk
  • Deciding the right response: remote reset, driver instruction, roadside attendance, recovery or vehicle swap
  • Acting as the engineering authority within the Control Centre, advising iBus Controllers and operational teams
  • Speaking directly with drivers -- giving clear, calm technical guidance
  • Liaising with garages and roadside engineers to ensure smooth handovers
  • Identifying repeat faults, trends and reliability issues to support continuous improvement
What we're looking for
Essential
  • Strong engineering knowledge across modern bus fleets (including hybrid and electric)
  • Proven diagnostic skills and confidence making decisions remotely
  • Experience using telematics or inspection systems (Geotab, Tranzaura or similar)
  • NVQ Level 3 / City & Guilds Level 3 (or equivalent)
  • Excellent communication skills and the ability to stay calm under pressure
  • Flexibility to work shifts (weekends, Bank Holidays)
Desirable
  • Control Centre, command or incident-response experience
  • PCV licence (or willingness to obtain)
Why this role?
  • Work at the centre of live operations, not just one garage
  • Use your engineering expertise to influence network-wide outcomes
  • Fast-paced, varied work -- no two shifts are the same
  • A clear step into a specialist, high-trust engineering role

Skills Required

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Job Detail

  • Job Id
    JD4522623
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    United Kingdom, United Kingdom
  • Education
    Not mentioned