Job Description

We have an exciting opportunity for an Occupational Health Coordinator / Administration Assistant to join our wonderful team.

We are a busy GP practice serving 25,000 patients across the beautiful city of Winchester, based across two sites, the Friarsgate Practice in Weeke (SO22 6EL) and the Badger Farm Surgery (SO22 4QB).

We are a friendly and welcoming bunch, who enjoy good food, good music (questionable), love laughing, we are animal lovers, and we love a good social event!

We are a hardworking team, who care about our work, each other, and patient care.

We take care and have pride in everything we do, we are not afraid to try new things and rise to challenges as they appear to achieve the best outcomes for our patients

We are a busy office and therefore, teamwork, support and communication feature highly - we feel this is the core of enabling us to do the best job possible.

Hours/Day:

37.5hrs / week (days and working patterns can be discussed)

Pay:

12.70-13.81, based on experience

Job summary/ Responsibilities

We are looking for someone who is highly organised, self-motivated with an ability to work well under pressure and use their own initiative. Holding a positive outlook on situations and a good sense of humour is also very beneficial.

GCSE English and Maths or equivalent is essential.

Comply in Mandatory Training standards Adhere to practices policies and procedures Preserve confidentiality for our patients and the practice Encourage continuity of care Daily use of the clinical systems Emis, Docman, Ice, TeamNet, Microsoft teams, Be the administrative "front of house" for our Occupational Health and Private Services Liaise with patients and new companies to arrange Occupational Health and Private Medicals - both via telephone and email. Understand the requirements for the various medicals we offer and arrange the necessary appointments, additional tests and paperwork both before and after the medical appointment. Build good relationships with new companies to expand our Private Services department Support our Finance Manager with invoicing and payment confirmation and the use of finance systems as required. Build a good working relationship with the Occupational Health/Friarsgate GP's to ensure an efficient and streamlined service for our private patients. Hold an understanding of the importance of IGPR and confidentiality Supporting other Private Services administration colleagues: Notes requests from patients, requesting/returning paper notes, GDPR/Consent requests, private GP letter requests etc. Support the Document Management Team with the daily running of the workflow requirements of the practice - Scanning documents, filing to the patient notes, monitoring the admin email, Notes in/out, Patient Summarising, post in/out etc. Process EMIS and Docman tasks daily

Experience

Good team player (Essential)

Comfortable using the telephone/offering a good telephone manner (Essential)

Ability to work under pressure (Essential)

Flexibility - this role is constantly evolving so the ability to offer positivity, enthusiasm and confidence when taking on new roles and responsibilities (Essential)

IT literate - Very comfortable with Microsoft Office, communicating via email, use of TEAMS (Essential)

Experience with EMIS and Docman (desirable but not essential as full training given)

Administrative / Office experience 1 year (desirable but not essential as full training given)

Understanding of Occupational Health Services / Private Medicals (desirable but not essential)

Desirable

Experience working within NHS/General Practice (desirable but not essential)

Benefits of working at the Friarsgate Practice

Annual Salary Reviews

Holiday leave Starting at 28 days including Bank Holidays rising to 38 days with tenure

Attractive Company Employer Pension Contributions 23.7%

Annual Birthday Leave & Big Birthday Gift

Staff Recognition Awards Scheme

Employee Assistance Programme (EAP) supporting Health and Wellbeing

Subsidized Parking

Eligible for NHS discounts, Blue Light Card

Funding options for Continual Professional Development Courses

Subsidised Eye Care

Free Teas and Coffees

Standing Desks

Communal and Quiet Lunch Zones

Social Events

Job Type: Full-time

Pay: 12.70-13.81 per hour

Benefits:

Company pension Employee discount Free flu jabs Health & wellbeing programme Work from home
Work Location: In person