Job Description

Office Administration Assistant, Clifton Homecare - Lytham St Annes

MAKE A POSITIVE DIFFERENCE TO PEOPLE'S LIVES...

CQC Outstanding Rated Care Provider

Award Winning: 2 times winner of BIBAs "Employer of the Year" and Adult Social Care's Chief Nurse "Team Award", our Director and Registered Manager Caroline Cosh, was the winner of the "Leadership Excellence" Award in the North West Family Business Awards 2024. Finalist in the Dementia in Care Awards 2025.

Ranked in top 3rd of Providers for rates of pay in comparison group of 75 Lancashire Domiciliary Care Providers

We remain committed to being a Real Living Wage Employer

Family Run

Highly Trained and Skilled Team

Supportive and Nurturing Environment

30 hours per week, 0900-1500 hrs (with opportunity for overtime) Monday to Friday. From 12.60 per hour.

Angela is an Administration Assistant for Clifton Homecare. She regularly tells people she loves her job. She joined having worked in retail most of her life. She joined the team, at Clifton Homecare, wanting to try something new and learn new skills, whilst working within a friendly, supportive team. Administration roles rarely become available at Clifton Homecare so apply now if you would like to join the team.

Angela usually works 35 - 40 hours a week, supporting a team of care professionals who provide care for a number of clients wanting to remain living independently and living their best lives at home. Angela says it feels like a privilege that she is able to build relationships with the team of care professionals, clients and their families, who she genuinely cares for. She feels that she gets so much more out of the work that she puts in and it doesn't even feel like she is coming to work.

Some feedback from Angela:

" I just love my role, it is completely different to what I have done before and I feel like I am genuinely helping people. It's very rewarding. No 2 days are the same and you never spend the day looking at the clock. The office is a fast paced environment but we do also have a laugh".

WHO ARE WE?

Established in 2013,

Clifton Homecare

are a small family run company, passionate about supporting people to live as independently as possible. We come to work to make a difference to the people who use our services. Those people want to continue living in their own home and your role would be to keep them safe, supported and cared for. Our

outstanding standards of care

are reflected in our

Care Quality Commission rating

, something we are also proud of. Our vision is to be an exceptional health and social care leader, maximising wellbeing for all.

We are proud to have won several awards recently, firstly the highly rated

BIBAs

(Be Inspired Business Awards)

"Employer of the Year"

in recognition of our exceptional commitment to our employees, providing a supportive and nurturing work environment that allows our staff to thrive. We were thrilled to retain this title again in 2024! In addition, we have been awarded the

Adult Social Care's Chief Nurse Team Award

in acknowledgement of the outstanding contribution that our team have on the lives of the people we care for. Our Registered Manager, Caroline Cosh also won the

"Leadership Excellence" Award in the North West Family Business Awards 2024. Our team have won many awards over the years and been finalists too; this year we were finalists in the National Dementia in Care awards.

WHAT CAN WE OFFER YOU?

No experience is necessary as

full paid training (including a Business Administration Apprenticeship offer)

is available with plenty of opportunities for

career progression

. We offer

competitive rates of pay

. This role is 30 hours per week with the opportunity for overtime. There is

mentoring

support available to help you with your development. You will have access to

Enjoy

benefits

healthcare

,

health and wellbeing

training and access to

free counselling.

Some of our benefits include:

Real

living wage Opportunity for

overtime

Referral

scheme with opportunity to earn "pounds"

Excellent training and induction

programme

Fully funded

qualifications

in Business Administration

Mentorship

programme

Flexible

hours to suit your lifestyle

Employee of the Quarter

scheme

Birthday

and

Christmas

gifts

Social

events and

team building

days

Paid days

supporting local community and charity projects And much more!

WHAT CAN YOU OFFER?

We want people with the same passion for caring for others

as Angela has; you don't need experience, and you don't need qualifications.

We want to talk to you

if you have:

A friendly, caring, compassionate nature Enthusiasm and motivation A zest for life and positive outlook A desire to help others A can-do attitude and ability to work as part of a team

IT skills; must be proficient in use of Microsoft packages with current or at least very recent (last 2 years) experience

Good communication skills; face to face, via telephone or email The ability work in a fast paced environment The ability to prioritise tasks The ability to liaise and work with a wide variety of people such as health Care professionals, clients, families and care team members in person and via the telephone. The ability to provide high levels of customer service when answering the telephone and general enquiries.
If you are caring by nature, looking for variety in your work, in a rewarding role, a career in care could be for you.

To find out more about us, visit our website:

https://cliftonhcl.co.uk

Addition Information

Clifton Homecare is committed to being an Equal Opportunities employer and welcome applications from all backgrounds and ages of 18 +. Please let us know if you require any reasonable adjustments to support you in your application.

Job Types: Full-time, Permanent

Pay: From 12.60 per hour

Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme On-site parking Referral programme
Application question(s):

Do you have the right to work in the UK without requiring sponsorship?
Work Location: In person