Job Description

Due to the continued growth and success of Invincible Security, we are expanding our team and are seeking an experienced Office Administrator to join our busy and dynamic office.

Invincible Security is a professional, forward-thinking fire and security company providing a wide range of services to both commercial and domestic clients. We pride ourselves on delivering high-quality solutions and exceptional customer service, supported by a dedicated and skilled team.

This is an excellent opportunity for an organised and proactive individual who thrives in a fast-paced environment and enjoys taking ownership of a varied and rewarding role.

Experience working within a fire and security company would be highly advantageous

, particularly for understanding engineer scheduling, compliance requirements, and industry-specific processes.

Key Responsibilities

Provide comprehensive administrative support to the management and engineering teams. Schedule and coordinate engineers' workloads, ensuring efficient use of time and resources. Raise quotations, purchase orders, and assist with invoicing as required. Organise and monitor stock levels, ensuring timely ordering of equipment and materials. Maintain and update company databases and CRM systems with accurate client, asset, and job information. Communicate professionally with clients, suppliers, and internal teams via phone, email, and in person. Assist with social media updates, marketing content, and wider company communications. Ensure all office documentation, reports, and correspondence are completed accurately and on time. Deliver excellent customer care and act as a key point of contact for clients. Support management with general office duties and ad-hoc administrative tasks as required.

Skills & Experience Required

Proven experience in an office administration or coordination role.

Previous experience within a fire and security company or similar technical service industry would be a strong advantage.

Excellent communication and interpersonal skills, both written and verbal. Strong organisational skills with the ability to multitask and prioritise effectively in a busy office environment. Confident scheduler with experience managing engineers' diaries or field-based staff. Proficient in Microsoft Office packages, including Word, Excel, Outlook, PowerPoint, and Teams. High level of accuracy and attention to detail in data entry and documentation. Experience using CRM systems or databases to manage and update client records. Knowledge of social media platforms such as LinkedIn, Facebook, and Instagram for business updates and engagement. Ability to work independently as well as part of a close-knit, professional team. A proactive, positive attitude with a genuine desire to contribute to company success.

What We Offer

A friendly and supportive working environment within a growing and successful company. Opportunities for professional development and career progression. The chance to be part of a forward-thinking team making a real impact within the fire and security industry.
If you are an organised, confident, and motivated individual who enjoys working in a busy office environment and would value being part of a thriving security business,

we would love to hear from you

.

Job Type: Full-time

Pay: 12.21 per hour

Benefits:

Company pension Employee discount Flexitime Free parking On-site parking
Ability to commute/relocate:

Ardrossan KA22 8BU: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 3 years (required) Administrative: 3 years (required)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person