Job Description

About us

We are a well-established, family-run business based in Bicester, Oxfordshire. With a reputation for quality products and exceptional customer service, we take pride in delivering the perfect solutions to our customers for their homes and businesses. We specialise in the acquisition and supply of carpets, flooring, window coverings, beds and mattresses from the leading manufacturers in the UK and around the world. As well as offering a dedicated installation service for all of our products, carried out by our team of in-house, employed installation specialists.

We are a forward thinking company who are continuously looking to improve our customer service and efficiency in an ever-evolving marketplace.

Your Role

We are seeking a dedicated and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, maintaining records, and providing support to staff and clients. This position requires strong organisational skills and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

Manage daily office operations, including scheduling appointments and coordinating meetings. Perform data entry tasks accurately and efficiently. Maintain filing systems, both electronic and paper-based, ensuring all documents are organised and easily accessible. Handle incoming calls with professionalism, demonstrating excellent phone etiquette. Manage, respond and/or distribute emails from multiple mailboxes to the correct recipient for processing. Assist with bookkeeping tasks using Xero, including invoicing, purchase orders and tracking expenses. Provide clerical support by drafting correspondence, preparing reports, and managing office supplies. Collaborate with team members to ensure effective communication and workflow within the office.

Skills

Proficiency in Microsoft Office Suite applications (Word, Excel, Outlook) is essential. Experience with Xero or similar accounting software is highly desirable. Strong data entry skills with a keen eye for detail. Excellent organisational abilities to manage multiple priorities effectively. Demonstrated phone etiquette and interpersonal skills for effective communication with clients and colleagues. Excellent customer service skills are essential. Familiarity with general clerical duties and office procedures. Competent typing skills to produce documents quickly and accurately. Ability to computerise processes to enhance efficiency within the office environment.

Our Package

Salary from 24,000.00 to 27,000.00 negotiable depending on experience. Generous Staff Discounts on all of our products for you and your family. Company Pension Scheme. Company Uniform provided. Company Social Events, Rewards and Bonuses. Employee Assistance Program (EAP)
If you are passionate about providing exceptional administrative support and thrive in a dynamic setting, we encourage you to apply for this exciting opportunity as an Office Administrator.

Job Types: Full-time, Permanent

Pay: 24,000.00-27,000.00 per year

Benefits:

Company events Company pension Employee discount Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Application question(s):

Will you commute to Bicester, OX26 4JT?
Experience:

Office Administration: 1 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person