Job Description

Abbey and Burton Glass, designs, fabricates, and installs Domestic, windows, and doors, Conservatories and roofing for residential projects of all size . Established in 1972, we pride ourselves on the quality of our products and installations, as well as the expert service provided by our team of professionals.

Job Summary

Working out of our Burton on Trent office, The Office Administrator will be responsible for the smooth day-to-day running of administrative tasks while also playing a critical role in generating accurate pricing for glass and mirror products. The ideal candidate will have experience in the glass and glazing industry, understand different glass types, thicknesses, edge finishes, and have the ability to create quotes based on specifications provided by customers or sales teams.

Key Responsibilities

Provide administrative support to office and production staff, including managing communications, filing, and scheduling. Generate and maintain accurate quotes and price estimates for glass and mirror products. Liaise with suppliers to obtain cost information and maintain up-to-date pricing databases. Assist sales staff by preparing estimates and technical specifications for customers. Process customer orders, ensuring all product specifications are clearly documented. Maintain accurate records of quotations, sales orders, and customer communications. Coordinate with the production team to ensure pricing aligns with material and labour costs. Respond to customer inquiries by phone and email in a professional and timely manner. Support general office functions such as invoicing, data entry, and reporting.

Requirements

Proven experience as an Office Administrator or similar role. Strong understanding of glass types, mirror products, and fabrication options. Ability to read technical drawings and interpret customer requirements. Excellent communication and interpersonal skills. Strong attention to detail and organizational skills. Proficient in Microsoft Office (Word, Excel, Outlook) Ability to multitask and prioritize in a fast-paced environment.

Desirable Skills

Knowledge of glazing industry standards and regulations. Familiarity with manufacturing processes related to glass and mirrors.

What We Offer

Competitive salary and benefits package. 22 days Holiday (excluding Bank Holidays). Friendly and supportive team environment. Opportunities for training and professional development. Stable and growing company with long-term career prospects.

Competitive Salary to be agreed, depending on experience.

Job Type: Full-time

Pay: 25,000.00-35,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person