Job Description

Location:

East London

Job Type:

Full-Time, Office Based

Salary:

Competitive, based on experience

Hours:

40 hours per week, 8am - 5pm, Monday - Friday

Are you an organised, reliable, and friendly professional looking for a key role in a growing plumbing office? We are a busy and reputable plumbing company seeking an experienced Office Administrator to join our team and help keep our operations running smoothly.

About Us

We are a customer-focused plumbing company providing high-quality services to residential and commercial clients. With a strong reputation for reliability, professionalism, and attention to detail, we're looking for someone who shares our values and thrives in a dynamic, fast-paced environment.

Key Responsibilities

Answering phone calls and emails in a timely manner and providing excellent customer service Scheduling appointments and managing technicians' calendars Processing invoices, quotes, and purchase orders Maintaining accurate records and filing systems Liaising with suppliers, clients, and team members Assisting with general office tasks and administration Formalising quotations Proof reading plumber's reports and ensuring attention to detail

Requirements

Previous experience in an administrative role (experience in trades or service-based industries is a plus) Strong interpersonal and time management skills Excellent written and verbal communication Proficient in Microsoft Office and general office software (experience with CRMs e.g. Simpro is a plus) Ability to multitask and work under pressure/time constraints

What We Offer

Discounted private healthcare Competitive pay based on experience
Job Types: Full-time, Permanent

Pay: 28,000.00 per year

Benefits:

Company pension Private medical insurance
Work Location: In person