Job Description

Administrator

Location:

Office-based, Chichester, West Sussex

Salary:

23,809.50

Contract:

Permanent (following initial 6 month probationary period)

Hours:

Full-time preferred (open to part-time or flexible working)

Holiday:

28 days (inclusive of bank holidays)

Start Date:

ASAP

About Engage Train Support

Engage Train Support is a purpose-led business with a mission to build skills, change lives, and strengthen communities.

We work with people who have faced barriers to employment, including those with criminal records, care experience, homelessness, or long-term health conditions. By combining high-quality training with wraparound support, we help individuals gain qualifications and move into meaningful, sustained work.

The Role

We're looking for an organised, proactive, and detail-oriented

Administrator

to join our growing team in Chichester.

You'll play a vital role in coordinating and supporting our training and employment programmes, ensuring our systems, processes, and records run smoothly behind the scenes. You'll be the operational link between trainers, delivery partners, and management, helping us deliver high-quality services efficiently, on budget, and on time.

This is an office-based role that requires strong communication skills, initiative, and confidence managing your own workload. You'll thrive in a small, mission-driven organisation where flexibility, teamwork, and care for people come first.

Key Responsibilities

Programme Administration

Schedule and book courses, focusing on calendar management and keeping teams on track with their actions. Ensure handovers take place at the start and end of each course. Coordinate logistics for training sessions, including booking venues, equipment and trainers, purchasing materials, creating timetables, and arranging transport. Liaise with internal teams and external partners, trainers, and awarding bodies. Maintain accurate learner trackers, update CRM systems, and generate monthly reports. Ensure all learners receive their certificates and training qualifications when the course concludes.

Finance

Process invoices, purchase orders, and expenses in a timely and accurate manner. Ensure value for money in all course bookings and related purchases, keeping us in line with our budgets.

Data & Reporting

Ensure learner records and outcomes are accurately captured and reported. Ensure all learner and training paperwork is complete and stored securely. Prepare and submit monthly programme performance reports. Maintain filing systems (digital and SharePoint) in line with GDPR and data protection standards.

Team & Communication Support

Provide general administrative support to the Managing Director and wider team. Manage shared inboxes and respond to queries promptly and professionally. Attend team meetings (in-person or online). Contribute ideas for improving systems, templates, and communication processes.

Person Specification

Essential

Proven experience in administration, office management or operations support Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Confident using Microsoft Office, SharePoint, and data tracking tools (e.g., Excel, CRMs). Experience in invoicing. Self-starter with the ability to manage multiple priorities independently. A team player who is proactive, adaptable, and reliable. Commitment to Engage Train Support's mission of creating social impact through skills and employment.

Desirable

Experience working within a training provider, education, or employability organisation. Understanding of awarding body processes or DWP-funded programmes. Experience supporting busy delivery teams or coordinating multiple projects.

Why Join Engage Train Support

A role with purpose and real social impact: you'll help people rebuild their lives through work. Office-based role, with space to grow as we expand nationally. Be part of a small, ambitious team committed to doing work that matters.
There is no fixed closing date. Applications will be reviewed on a rolling basis until the position is filled.

Job Types: Full-time, Part-time

Pay: 23,809.00 per year

Expected hours: 37.5 per week

Work Location: In person