Job Description

Job Title: Office Administrator / Customer Service Administrator

Company:

McGaffin Mechanical Ltd

Location:

Between Banbridge & Portadown

Hours:

Full-time

Working Hours:

Monday-Thursday:

8:00am - 5:00pm

Friday:

8:00am - 3:30pm

(Flexibility on start and finish times available)*

Salary:

28,000 - 32,000 per year

About Us

McGaffin Mechanical Ltd is a growing heating, insulation, and renewable energy systems company with a dedicated team of skilled tradespeople and office staff. We are a family-run business based between Banbridge and Portadown, delivering high-quality services to both domestic and commercial clients.

We specialise in the installation of oil and gas heating systems, alongside renewable technologies such as solar panels, battery storage, and heat pumps. We pride ourselves on quality workmanship, reliable service, and a supportive working environment.

We are looking for an

organised and reliable Office Administrator

to support the day-to-day running of our busy office. This role involves scheduling, general office administration, CRM updates, and working with Microsoft Excel and Word in a fast-paced environment. You will also assist customers and help maintain our customer-focused service.

Key duties/responsibilities include (but are not limited to):

Scheduling appointments and managing diaries General office administration and support Answering phones and assisting customers in a friendly, professional manner Updating customer records on CRM systems Managing social media platforms (optional/desirable)*
Using Microsoft Excel, Word, and Outlook Data entry and record keeping
Essential Criteria:

Strong computer skills (Excel & Word essential) Excellent organisation and time management Ability to prioritise in a fast-moving environment High attention to detail Positive, can-do attitude Customer-focused and able to provide excellent service
Desirable Criteria:

Office administration experience, particularly with large contracts Confidence using CRM systems Experience managing social media platforms Experience of the heating industry, renewable technologies
What we offer:

Private Healthcare Supportive team environment Opportunity for progression Competitive salary Corporate Golf Membership at Edenmore Golf Club
Job Types: Full-time, Permanent

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Ability to commute/relocate:

Craigavon BT63 6AR: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: In person