Job Description

Job Overview

We are seeking a friendly, proactive, and highly organised

Saturday Office Administrator

to join our busy estate agency team. This role is essential in ensuring smooth day-to-day operations, providing exceptional customer service, and supporting our sales and lettings teams. The ideal candidate will be confident, articulate, and able to multitask in a fast-paced environment while maintaining a professional and welcoming manner.

This position is perfect for someone looking to gain valuable experience in estate agency operations, property administration, or customer service.

Responsibilities

Handle incoming calls, register new buyers and lettings applicants, and respond to general enquiries. Schedule viewings, book valuations, and coordinate appointments for the sales and lettings teams. Welcome visitors to the office and assist with general front-of-house duties. Assist colleagues with key management, including logging keys in and out and maintaining accurate records. Update and maintain applicant databases to ensure information is accurate and up-to-date. Support the team with administrative tasks such as filing, data entry, printing, and preparing documents. Ensure the office remains tidy and organised throughout the day. Provide an excellent level of customer service to landlords, tenants, buyers, and vendors.

Skills & Experience

Previous administrative or customer service experience is desirable but not essential. Strong communication skills, both written and verbal, with a confident telephone manner. Excellent organisational abilities with a keen eye for detail. Ability to multitask and manage competing priorities effectively. Proficiency with Microsoft Office (Word, Excel, Outlook) and general computer literacy. A positive, professional, and personable attitude. Ability to work independently while supporting the wider team.
This is a great opportunity for a motivated individual who enjoys working with people and is looking to build experience within the property sector in a supportive and dynamic environment.

Job Type: Part-time

Pay: 12.21-12.50 per hour

Expected hours: 8 per week

Work Location: In person