is looking for a reliable and organised individual to join our office team in an administrative support role focused on our End of Tenancy cleaning services.
This is an office based position, supporting the day-to-day administration and coordination of bookings, clients, and cleaning teams.
Key Responsibilities:
Carrying out general administrative duties, including answering incoming phone calls, updating client records, maintaining email correspondence, and supporting basic bookkeeping tasks related to End of Tenancy cleaning bookings.
Assisting with job scheduling, service bookings, and the preparation of quotations.
Issuing invoices for completed services.
Chasing outstanding payments from estate agents and private clients.
Acting as a point of contact for cleaning operatives on site and resolving any issues by liaising with the relevant clients, agents, or internal team members.
Communicating with and maintaining strong working relationships with clients, primarily estate agencies.
Monitoring cleaning product and uniform stock levels.
Ordering uniforms and supplies when required.
Supporting the wider office team with ad hoc administrative tasks to ensure smooth daily operations.
Essential Requirements:
Fluent spoken and written
Polish and English
(this is essential).
Must be based in
Harrow
and surrounding areas.
Must hold a
valid UK driving licence
.
Strong organisational skills and attention to detail.
Confident telephone manner and professional communication skills.
Desirable Attributes:
Enthusiastic, proactive, and willing to go the extra mile.
Able to work well as part of a close-knit team.
Flexible and willing to support colleagues when needed.
Previous experience in an office, administration, or customer service role is an advantage, but not essential as full training will be provided.
We work very closely as a team to ensure a consistently high level of service for our customers, so a positive attitude and team-focused approach are essential.
If you feel this role would suit you, please send a short CV to our email address. Suitable candidates will be invited for an interview.
To find out more about J&I Cleaning Services and the work we do, please visit our website:
www.jicleaning.com.
Job Types: Full-time, Permanent
Pay: 28,000.00-30,000.00 per year
Benefits:
Free parking
On-site parking
Work Location: In person
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