The Flooring Co (UK) Ltd is a well-established flooring supplier and contractor with over 30 years of experience within the commercial sector.
We are looking for a proactive and experienced Office Administrator to join our dynamic professional team and help to support the year on year growth. In this role, you'll support the Operations Manager, Contracts Manager and Estimating Team confidently handling a significant administrative workload. We're seeking someone who can ask the right questions, manage competing priorities, and make a real impact in a growing business!
In return, we offer a varied working day, excellent benefits, and incredible opportunities to get involved in a range of initiatives.
If you thrive in a fast-paced environment, are quick to adapt, and enjoy variety in your day-to-day tasks, this is the perfect opportunity to join an exciting and ambitious company
Responsibilities
Answering incoming calls and emails, directing queries to the roght person
Scheduling meetings, site visits, and diary management
Maintaining the Company's Quality Management System
Provide diary management, scheduling and ordering assistance when needed
Organising meetings and managing databases
Vehicle Management
Procuring subcontractors and placing orders for materials
Liaising with project managers, fitters, and subcontractors
Organise the office layout, maintain supplies of stationery and equipment
General office duties
Manage industry accreditations
Preparing operation & maintenance manuals
Develop and maintain strong relationships with existing clients.
Address customer inquiries, concerns, and complaints promptly and effectively.
Conduct regular follow-ups to ensure customer satisfaction and retention.
Assist in the completion of Customer Pre-Qualifying Questionnaires.
Required Skills
The ability to prioritise tasks and work under pressure
Strong IT and typing skills
Excellent customer care skills
Positive attitude
Must have previous experience within the construction industry
Excellent verbal communication skills.
Highly proficient with MS Word and Excel software packages.
Excellent negotiation and teamwork skills and the proven ability to work collaboratively with other team members.
Outstanding administration skills.
Attention to detail
To be methodical and process-oriented, with strong attention to detail
Job Type: Part-time
Pay: 27,000.00-35,000.00 per year
Expected hours: 12 - 24 per week
Benefits:
Casual dress
Company events
Company pension
Flexitime
Gym membership
Health & wellbeing programme
On-site parking
Application question(s):
Postion is part time only
Must have a fun approach and a can-do attitude
Work Location: In person
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