Job Description

Heatcraft Limited

Heatcraft Limited are recruiting for an office administrator to join our friendly team.
The ideal candidate with have experience in administration, and preferably experience working in property management or the construction industry

We require proactive and professional individuals who are able to work on their own initiative .

Daily Tasks;

Answering inbound calls and assisting customers with specific enquiries and job bookings Answering email enquiries Update worksheets with changes and status's of each customer job Inputting jobs onto our internal system for engineers diaries Updating online portals with job reports Provide a high level of personalised customer service at all times All other reasonable duties as and when required, such take taking payments
Essential Requirements;

Excellent communication Previous experience within customer service, inbound/outbound calls Good computer skills Ability to multi-task and work on your own initiative in a busy environment Ambition to gain authority and responsibility within the growing business
Job Types: Full-time, Permanent

Pay: 25,000.00-26,000.00 per year

Benefits:

Free parking On-site parking
Ability to commute/relocate:

London E18 1LR: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Work Location: In person